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The BMW Store
Cincinnati, OH
1,685 Reviews
Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started!
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.
There’s a highly trained, knowledgeable sales staff for both new and pre-owned BMWs, an inventory of over 100 new and pre-owned BMWs is maintained to provide excellent selection, and master technicians head service teams specialized in the various operating systems of BMWs. Our extensive assortment of well-maintained pre-owned cars are showcased in our state-of-the art Cincinnati showroom. These include BMW models, as well as those made by other marques. If you find it here, rest assured it’s carefully chosen. If you don’t see a particular vehicle, visit our Vehicle Finder Service and complete the form. We will gladly inform you when a matching car arrives.
We provide competitive BMW financing and lease options available for drivers from Cincinnati, Hyde Park, Oakley, Mariemont, Madeira, Indian Hill, Blue Ash, Montgomery, Loveland, Mason, Milford, Newport, KY, Ft. Thomas, KY, Ft. Mitchell, KY, Covington, KY, Newport, KY, Villa Hills, KY, Edgewood, KY, Florence, KY, and Northern Kentucky. Our finance managers work hard so that you are provided the best BMW financing available to you.
A recently expanded service bay features 28 lifts. More than three quarters of a million dollars in parts are kept on site for quick service, and there’s a fleet of well maintained courtesy vehicles for your servicing convenience…not to mention our new state-of-the-art facility that opened in October 2016!
Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store’s passion for the marque. And for thousands of BMW customers in the Tri-State area, it’s one more reason why they choose to drive a BMW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,685 reviews
May 08, 2026
My many thanks to Jeremy who provided quick attention and service after an unexpected pothole impact. Greatly appreciate the help, timely communication, and quick resolution. service after an unexpected pothole impact. Greatly appreciate the help, timely communication, and quick resolution. More
by CJJUDGE
Employees Worked With
May 07, 2026
From picking out the right BMW (2026 X5), to programming the car, to purchasing, and a thank you swag bag from the manager as I drove away - was an amazing experience! The team is the reason I keep coming b the car, to purchasing, and a thank you swag bag from the manager as I drove away - was an amazing experience! The team is the reason I keep coming back. Thank you Mat Swart (Sales), Susan Ward (Programming genius), Eric (finance) & Ric Koresky (management). We also love the service department - My convertible M4 is fun to drive. Preventative care is always a must. Thank you to Corey Hart- (service advisor). More
by angela.ellard
May 05, 2026
I would purchase a used vehicle from the BMW Store/Cincinnati MINI dealership again. Was leery about buying a vehicle from out of state; however, Noah and Jemar made the process very easy, and I Store/Cincinnati MINI dealership again. Was leery about buying a vehicle from out of state; however, Noah and Jemar made the process very easy, and I was very impressed with the service I received. More
by Andrea Q.
May 04, 2026
Paul at the BMW store was a pleasure to work with . . wouldn’t hesitate to recommend him or the BMW store . wouldn’t hesitate to recommend him or the BMW store More
by Mel6bell
Employees Worked With
April 24, 2026
Great to work with people who are so passionate and knowledgeable about their product. What a fun day! knowledgeable about their product. What a fun day! More
by wadedaniel7
Employees Worked With
April 24, 2026
Dean, Rick and Susan were excellent to work with and very helpful. Their product knowledge and attentiveness was outstanding as always. Dean was very nice to my wife and me and did not rush our decision. Ric helpful. Their product knowledge and attentiveness was outstanding as always. Dean was very nice to my wife and me and did not rush our decision. Rick was very nice to work with and always greeted me during each visit. Susan was very knowledgeable and spent extra time answering all my questions. Your employees made my decision to purchase a new BNW easy. Good Job! Thank s !! More
by Benz1995
April 18, 2026
Paul Kolleck has worked with me on several cars purchases and always makes it simple! He is always reachable and aware of what we need and the best way to make it happen! and always makes it simple! He is always reachable and aware of what we need and the best way to make it happen! More
by Massafamily1
April 10, 2026
Paul Kolleck was a please to work with. Knowledgeable, attentive, and didn't waste my time. Knowledgeable, attentive, and didn't waste my time. More
by stevebowden86
April 10, 2026
I had an excellent experience with The BMW Store while shopping for a new car. The team was professional, welcoming, and focused on helping me find the right fit without any pressure. A special thank y shopping for a new car. The team was professional, welcoming, and focused on helping me find the right fit without any pressure. A special thank you to Paul Kolleck, who went above and beyond—taking the time to understand my needs, answer all of my questions, and ensure I felt confident throughout the process. His BMW knowledge, transparency, and follow-through made everything seamless. I highly recommend The BMW Store and Paul to anyone looking for a smooth, customer-focused car buying experience! More
by ADR_X4
April 08, 2026
Truly exceptional customer support. They went above and beyond to accommodate every single one of my needs with great attention to detail, clear communication on options and fast respon They went above and beyond to accommodate every single one of my needs with great attention to detail, clear communication on options and fast response. I have been a customer for over 20 years. Highly recommend Paul K. More
by IBL
