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The BMW Store
Cincinnati, OH
1,627 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 07, 2025
Everyone at the dealership was very friendly and helpful in helping me find just right car! They also took the time to go over Every feature my car. I’m so happy to be a BMW owner! in helping me find just right car! They also took the time to go over Every feature my car. I’m so happy to be a BMW owner! More
by jeangiovis
Employees Worked With
Susan Ward, Jemar DuBose
October 06, 2025
Paul and Susan were very friendly & helpful. Paul kept me updated as the car made its way to the dealership. Susan explained the features in a fun way. The business guy (sorry, I forget the n Paul kept me updated as the car made its way to the dealership. Susan explained the features in a fun way. The business guy (sorry, I forget the name) made the paperwork relatively painless. Would definitely shop here again. More
by James.Utt
Employees Worked With
Paul Kolleck, Susan Ward
October 03, 2025
I had an extremely positive experience with the leasing of my new X5. Paul Kolleck was super helpful, friendly and professional throughout the whole process. I could not be more pleased with everything. of my new X5. Paul Kolleck was super helpful, friendly and professional throughout the whole process. I could not be more pleased with everything. Kudos to Paul and the team at the BMW Store! More
by Stephen
Employees Worked With
Ric Koresky, Paul Kolleck, Eric Fender
September 30, 2025
We had an exceptional experience with Amy at The BMW Store. Got a great deal on our 1.5yr old X4 with low miles. Very happy dealing with Amy and the others as we made our deal. LWalker Store. Got a great deal on our 1.5yr old X4 with low miles. Very happy dealing with Amy and the others as we made our deal. LWalker More
by celerity1
Employees Worked With
Susan Ward, Jemar DuBose, Amy Ludlum
September 29, 2025
We had a great experience working with Jonathan and the team at The BMW Store. It was a simple and transparent process — a far step ahead of the last experience I had with a different auto brand/dealership team at The BMW Store. It was a simple and transparent process — a far step ahead of the last experience I had with a different auto brand/dealership. The team was extremely accessible and responsive, and made this a very stress-free process. Taking the time to walk through the new vehicle with us was also a very pleasant surprise. It is exactly the type of interaction that would create return customers. More
by Rwalker
Employees Worked With
Susan Ward, Timothy Morrison, Jonathan Kumar
September 12, 2025
We had a great experience identifying, ordering, and leasing our BMW i4. Jonathan was a great representative for the dealership and we feel he really helped us make decisions and finalize the deal. Su leasing our BMW i4. Jonathan was a great representative for the dealership and we feel he really helped us make decisions and finalize the deal. Susan did a great job going over the car and making sure we felt comfortable in our first electric car. More
by melinegolf
Employees Worked With
Susan Ward, Jonathan Kumar, Eric Schaeper
August 29, 2025
For more than 25 years I have relied on the BMW store for my automotive needs. Paul's knowledge of BMW along with his professional mannerism makes it easy for me to select the model that fits my needs. And S my automotive needs. Paul's knowledge of BMW along with his professional mannerism makes it easy for me to select the model that fits my needs. And Susan finalizes the process with her knowledge of the vehicle's controls and setup. I have never been disappointed and can't imagine shopping at another dealer. More
by Mike6868
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
