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The BMW Store
Cincinnati, OH
1,623 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,623 reviews
September 30, 2025
We had an exceptional experience with Amy at The BMW Store. Got a great deal on our 1.5yr old X4 with low miles. Very happy dealing with Amy and the others as we made our deal. LWalker Store. Got a great deal on our 1.5yr old X4 with low miles. Very happy dealing with Amy and the others as we made our deal. LWalker More
by celerity1
Employees Worked With
Susan Ward, Jemar DuBose, Amy Ludlum
September 29, 2025
We had a great experience working with Jonathan and the team at The BMW Store. It was a simple and transparent process — a far step ahead of the last experience I had with a different auto brand/dealership team at The BMW Store. It was a simple and transparent process — a far step ahead of the last experience I had with a different auto brand/dealership. The team was extremely accessible and responsive, and made this a very stress-free process. Taking the time to walk through the new vehicle with us was also a very pleasant surprise. It is exactly the type of interaction that would create return customers. More
by Rwalker
Employees Worked With
Susan Ward, Timothy Morrison, Jonathan Kumar
September 12, 2025
We had a great experience identifying, ordering, and leasing our BMW i4. Jonathan was a great representative for the dealership and we feel he really helped us make decisions and finalize the deal. Su leasing our BMW i4. Jonathan was a great representative for the dealership and we feel he really helped us make decisions and finalize the deal. Susan did a great job going over the car and making sure we felt comfortable in our first electric car. More
by melinegolf
Employees Worked With
Susan Ward, Jonathan Kumar, Eric Schaeper
August 29, 2025
For more than 25 years I have relied on the BMW store for my automotive needs. Paul's knowledge of BMW along with his professional mannerism makes it easy for me to select the model that fits my needs. And S my automotive needs. Paul's knowledge of BMW along with his professional mannerism makes it easy for me to select the model that fits my needs. And Susan finalizes the process with her knowledge of the vehicle's controls and setup. I have never been disappointed and can't imagine shopping at another dealer. More
by Mike6868
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
August 26, 2025
Great experience overall purchasing my 24' CPO X5 M60i. Mat Swartz and the finance team did a great job. The entire experience was fantastic and I would highly recommend them to others. Mat Swartz and the finance team did a great job. The entire experience was fantastic and I would highly recommend them to others. More
by ckarwacki1
Employees Worked With
Mat Swartz, Jemar DuBose
August 21, 2025
Paul and Susan did a wonderful job in finding me a great BMW X5 that exactly fit my needs and what I was looking for in a new vehicle. I found them tremendously easy to work with and very helpful. BMW X5 that exactly fit my needs and what I was looking for in a new vehicle. I found them tremendously easy to work with and very helpful. More
by Dave
Employees Worked With
Paul Kolleck, Susan Ward
August 18, 2025
Just purchased my third X3 at this dealership. Process was so easy and we were in and out in no time. Susan was great going over all of the nuances of the car and left feeling like I knew how to Process was so easy and we were in and out in no time. Susan was great going over all of the nuances of the car and left feeling like I knew how to do everything and just enjoy the ride! Dean always seems to be right as he was convinced I would love the car and once again, I DO! More
by dstiene
Employees Worked With
Dean Stathes, Susan Ward, Eric Fender
