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Tim Lally Chevrolet
Warrensville Hts, OH
1,310 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,310 reviews
June 10, 2024
Jeff is truly outstanding! He has great integrity and sincerely puts the customers needs first. He has great integrity and sincerely puts the customers needs first. More
by MJRW1
Verified Customer
June 09, 2024
The staff from check in to check out were all pleasant and helpful. Service was quick. and helpful. Service was quick. More
by ihaulem
June 08, 2024
Good (and quick) for my initial service appointment. However, there was some kind of oily substance on the inside of my driver and passenger doors, above the armrests. It did clean off with a cleaning w However, there was some kind of oily substance on the inside of my driver and passenger doors, above the armrests. It did clean off with a cleaning wipe, but not something that I should have needed to do. Elliot was very nice, as was the female (with long hair. Sorry that I didn't get her name) who took care of checking in my husband's car. More
by KATHYK61
Employees Worked With
Elliott Parks
June 08, 2024
Service department was able to get me in same day and took care of my request with no issues. took care of my request with no issues. More
by KMOUSTY
June 06, 2024
I have purchased 4 vehicles from Tim Lally Chevrolet. I have always been treated with the best service and l highly recommend this dealership. I’ve purchased many vehicles from allot of different dealers I have always been treated with the best service and l highly recommend this dealership. I’ve purchased many vehicles from allot of different dealerships and they are second to none! More
by BERNARDGOBROGGE2018
June 06, 2024
No problem with the service advisor or the service. Would have liked a car wash. Would have liked a car wash. More
by BALTOPD2@aol.com
June 06, 2024
Truck one week after purchase started having trans issues, under warranty. 3 weeks later nothing supposedly found? And windshield was cracked ! Still waiting to hear what is being done— 24 hours and c issues, under warranty. 3 weeks later nothing supposedly found? And windshield was cracked ! Still waiting to hear what is being done— 24 hours and counting! More
by JMARSHCOLEMAN
June 05, 2024
Car service was very good! However, cleanliness was not! Grease from shoe in the door jam. And oily handprints on the side of the car along engine compartment. However, cleanliness was not! Grease from shoe in the door jam. And oily handprints on the side of the car along engine compartment. More
by CRAIG89
June 04, 2024
This dealership has always been true to me. The service department have done a great job. The service department have done a great job. More
by CHARHAR
