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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,305 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,305 reviews

March 26, 2024

I have bought many cars throughout my lifetime and I must say that even though this is the first car I bought from Tim Lally Chevrolet, this was one of the best new car purchase experience I have ever had. I More

by PACER0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2024

Dealership and employees were good after we got to an appropriate price point. Overall good experience.. More

by GREEND49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mays
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2024

Tim Lally is the best dealership with sales and service department. Always very helpful. Especially Matt Nagy! More

by BEN@DIMARCO-ASSOCIATES.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane Grambo and Jaime Onion are great
March 23, 2024

The dealership was very nice looking, clean and organized. The staff was super friendly and helpful. More

by FLENOY915
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Rachel in service was awesome. She assisted myself husband and myself with an overheating issue with my Chevy Cruze. She stayed to ensure the repair was completed to satisfaction. More

by salena.wagstaff
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rachel in service
March 23, 2024

I appreciated the time and service provided to ensure that I did have auto insurance even though for some strange reason the insurance company was not responding at first. This was so nice of everyone, More

by STELLADELLALYNN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

I had the best experience with the body shop. Kim went above and beyond for me. She kept me up to date with the progress on my car. They promise two weeks and it was done. Kim also fought with th More

by KSLEWIS49
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kim Argenzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

I was very disappointed they sent me out and I needed air in my back tire, with a dirty car! and this is not the 1st time service dept. has done this. However the greeter was very respectful when I 1st came More

by praync05
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
not listed
March 20, 2024

I always have a great experience coming to Tim Lally, Chevrolet! I get great care, and excellent service! I have the best mechanic you could ever ask for.! Thank you for the best service in town! More

by MARYLUCA442
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Bertolone
March 20, 2024

Rachael turned a bad experience into a pleasant customer experience. Service advisor who received car didn't check it in and no service was rendered to the car and an appointment was made and he was aware o More

by tyronerobinsonsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael
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