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Tim Lally Chevrolet
Warrensville Hts, OH
1,318 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,318 reviews
March 22, 2025
Rachel R. Made sure my experience in the service department a positive one. Everyone worked as a team and I appreciate the professionalism. Job(s) well done. Made sure my experience in the service department a positive one. Everyone worked as a team and I appreciate the professionalism. Job(s) well done. Thank you More
by SCOTTJODEE
Verified CustomerEmployees Worked With
March 21, 2025
Joey Hurtuk makes the buying process easy & so much fun. Every person I met at your dealership was friendly and seemed genuinely happy to work there. For a car guy, your showroom is a candy store. It's alwa Every person I met at your dealership was friendly and seemed genuinely happy to work there. For a car guy, your showroom is a candy store. It's always a pleasure to visit your dealership whether it's for buying a new vehicle or getting one serviced. You have the right formula for treating your customers. More
by gborowy
Employees Worked With
March 20, 2025
Jamie O. Is the greatest to work with. The entire team there makes sure the customer is taken care of. Is the greatest to work with. The entire team there makes sure the customer is taken care of. More
by CHIEF.PERRYPD
Employees Worked With
March 15, 2025
We dealt with Adam Mays as our salesman, he did a phenomenal job of communicating with us and we really appreciated him picking us up from the airport as we were out of town buyers. phenomenal job of communicating with us and we really appreciated him picking us up from the airport as we were out of town buyers. More
by BRENFAM10
March 12, 2025
I love Tim Lally! Always helpful and they come up with exactly what I need! Always helpful and they come up with exactly what I need! More
by LACY.SHERRY
March 07, 2025
Very professional caring people who make certain to help make process comfortable and not overwhelming. We are repeat customers and happy with the purchase we made today. make process comfortable and not overwhelming. We are repeat customers and happy with the purchase we made today. More
by DEBGALL777
March 05, 2025
We just purchased a new vehicle, Joey and the service team are great, completely satisfied team are great, completely satisfied More
by RROARK2145
March 02, 2025
The staff was nice and friendly they took care of my care right away. When my car was done they let me know promptly right away. When my car was done they let me know promptly More
by ANTOINE_GREEN
March 02, 2025
This dealership was a pleasure to work with. Joey Hurtuk is the best sales person i have ever dealt with. Joey Hurtuk is the best sales person i have ever dealt with. More
by TOMPAL47
March 01, 2025
My service provider was not interested in anything I had to say! He brushed off every single thing I asked about. I stopped going here before because of that issue, but I needed something quick and they wer to say! He brushed off every single thing I asked about. I stopped going here before because of that issue, but I needed something quick and they were the only dealership opened. So I decided to give them another chance. I ended up with the exact same service provider! The service provider even suggested that I go back to the dealer I purchased the car from, which is in another state! He was very passive aggressive and customer service wasn’t at the top of his list at all. I just booked an appointment with the dealership I prefer for the issues that I needed repair for. More
by tameka
Employees Worked With
