Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tom Pappas Toyota
St. Peters, MO
882 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service!
Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 882 reviews
March 11, 2022
I greatly appreciated the great customer service Brett Bales gave me. I walked in with no appointment asking questions centered around purchasing my leased vehicle. Brett dropped everything, treated me li Bales gave me. I walked in with no appointment asking questions centered around purchasing my leased vehicle. Brett dropped everything, treated me like a family member and sold me the RAV4 very quickly. Brett was a very easy person to have a conversation with and took all the hassle out of purchasing a vehicle that I greatly appreciated. I will come back to Pappas for my next vehicle purchase. Thank you, Russ More
by rjmahood13
March 11, 2022
We have purchased all of our vehicles at Pappas Toyota (the last 40 years). It has always been a great experience. (the last 40 years). It has always been a great experience. More
by MissBirdieC
March 10, 2022
Friendly, fast and professional service. I've always had a good experience with Pappas Toyota. I've always had a good experience with Pappas Toyota. More
by barbois1
March 04, 2022
mr shore was very nice and professional ,I have always brought my car to Pappas everyone I have dealt with in the 5+ years I have owned the car has also been nice and professional.will continue to patron brought my car to Pappas everyone I have dealt with in the 5+ years I have owned the car has also been nice and professional.will continue to patronize More
by Ella-ellahuskey
March 03, 2022
Wonderful job! It was quick and efficient, I was scheduled the day I requested. Thank you It was quick and efficient, I was scheduled the day I requested. Thank you More
by lawtongrace73
Employees Worked With
Other Employees :
Paul Nettler, Chris Bank, Anthony Badalamenti
March 02, 2022
My experience with Pappas’ service department is extremely positive! They are always pleasant to work with. My appointments are always met on time by very friendly, helpful employees. The dealership extremely positive! They are always pleasant to work with. My appointments are always met on time by very friendly, helpful employees. The dealership is clean and a comfortable place to wait. I would recommend Pappas to anyone who wants to purchase a car or who needs service. More
by nseals
Employees Worked With
March 02, 2022
Always excellent service. From ease of check-in to completed work. My go to for any maintenance on my two Toyotas. From ease of check-in to completed work. My go to for any maintenance on my two Toyotas. More
by MG
Employees Worked With
February 15, 2022
Chris Lathangus, my service advisor was great! Polite, upbeat, personable, and invested. My car was done in half the time quoted. I received the discounts available to me so my final cost was less Polite, upbeat, personable, and invested. My car was done in half the time quoted. I received the discounts available to me so my final cost was less than I had anticipated. Great news. I will request Chris in the future. Also, I had a last minute question after I had left the service bay and was still in the vicinity so drove back in at closing time. Chris and the team couldn't have been more accommodating, even at that late hour. Much thanks! More
by michaelsjokerst
Employees Worked With
Chris Lathangue
February 14, 2022
Isabel was very nice and did everything that was asked for. The staff as well was very outgoing and professional. for. The staff as well was very outgoing and professional. More
by Tottissss
Employees Worked With
