Tom Pappas Toyota

Great service department, wonderful facilities and just awful, uninspired sales people. Not that they aren't pleasant, just don't do anything other than numbers you could get online. Not a great experience awful, uninspired sales people. Not that they aren't pleasant, just don't do anything other than numbers you could get online. Not a great experience at all. More

The staff, the service, the cars . .. I love everything about this dealership, which I've used since I bought my first Prius there in 2012. I can't praise this place highly enough. .. I love everything about this dealership, which I've used since I bought my first Prius there in 2012. I can't praise this place highly enough. More

Quality Customer Service & Professional Staff. I will be using Pappas for all my service needs! I will be using Pappas for all my service needs! More

The dealership has been great but the amount of time taking to get a key fob has been really bad. We waited 9 months. Salesman we had was really helpful and professional. taking to get a key fob has been really bad. We waited 9 months. Salesman we had was really helpful and professional. More

Service was fast, professional and reliable. I had a lot of maintenance work done. Very happy with the work and the price. I recommend them. I had a lot of maintenance work done. Very happy with the work and the price. I recommend them. More

Always a good experience. Over quite a few years, if my car needs an expensive repair, the technician has on occasion suggested a less expensive way to handle the issue. I k Over quite a few years, if my car needs an expensive repair, the technician has on occasion suggested a less expensive way to handle the issue. I know this can't always be the case. Sometimes my car needs a particular repair and there's no way around it. But I have really appreciated the fact that I have definitely seen behavior that shows that the technician/dealer isn't trying to just take my money. This goes a long long way in building my trust with this dealership. More

Outstanding service writer in “Austin”; knowledgeable and professional in every way. He should be retained at all cost in your service department. The dealership itself was clean and inviting! professional in every way. He should be retained at all cost in your service department. The dealership itself was clean and inviting! More

Service department staff are very professional. I've been going there about 10 years. My primary service advisor is David Shore and he is great. I've been going there about 10 years. My primary service advisor is David Shore and he is great. More

Shay Pritchett of Pappas Toyota of St. Peters is the best. Have bought 7 cars over the past 2 decades.. always a great experience. Why we go back even though it's a 3 hour drive. And we ha Peters is the best. Have bought 7 cars over the past 2 decades.. always a great experience. Why we go back even though it's a 3 hour drive. And we have a Toyota dealer 10 miles away. From planning the purchase, to trade in... financing and post sake. You can't find a better employee than Shay Pritchett. Energy, customer satisfaction, great frequent updates. Never had a better salesperson. Shay is top shelf. Will be back for car number 8... having Shay is a deal maker! More

Barry Brash is the best car salesperson I've ever dealt with when purchasing cars. I've know Barry for over 20 years and we have purchased 8 cars from him not including the countless friends/family that w with when purchasing cars. I've know Barry for over 20 years and we have purchased 8 cars from him not including the countless friends/family that we've sent his way. Barry is the most knowledgeable Toyota salesperson out there. He's been selling the product line for 35 years and has built a loyal customer base by being a great listener and not putting pressure on you to make a decision. We were in the market for a newer car for one my college daughters because the 2013 Toyota Camry that Barry sold us is being handed down to my youngest daughter. Barry and I were talking in the beginning of December, and I said I wanted to get a newer car for her after January 1st. He found us a 2022 Honda Insight that had low miles on it and still under factory warranty with all the service records. Needless to say, my daughter is thrilled to have a newer car that she can use to finish off college and start her career. Thanks Barry for all of your assistance! You are always great to work with! More