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Tom Pappas Toyota

St. Peters, MO

4.8
877 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service! Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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10011 Spencer Rd

St. Peters, MO

63376

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Showing 877 reviews

January 26, 2020

The people were quite friendly. I never felt pressured to stay longer than I wanted to on days I didn't want to buy. Suggesting I take my car somewhere else for a quote was very pro customer. I'm glad I was More

by konradt95
Recommend Dealer
Yes
Employees Worked With
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Hamilton
Jan 27, 2020 -

Tom Pappas Toyota responded

Thank you for your five-star rating and review. If there is anything else we can do for you, please reach out!

January 23, 2020

Unexpected Courtesy Steve was friendly, courteous, knowledgeable, and downright nice to work with. He did not hesitate at all when we changed our minds on colors and ma More

by Jason700
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Helmich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Pringle
Jan 24, 2020 -

Tom Pappas Toyota responded

Jason, thank you for your 5-star review! Pappas is extremely thrilled to know that you chose our dealership to purchase your new vehicle at. We pride ourselves in our staff's knowledge and friendliness—and our staff will do their best to make sure you get the right vehicle for the right price! We can't wait to see you soon.

January 21, 2020

Super helpful & easy transaction. I am very pleased with the service & my used car buying experience. I will recommend Pappas Toyota to others for sure. More

by Mindy.busken
Recommend Dealer
Yes
Employees Worked With
Steve Helmich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Tom Pappas Toyota responded

Thank you for your recommendation, Mindy! We pride ourselves on our staff and our service.

January 19, 2020

Easiest car buying experience I've ever had. I came into Pappas looking at a new Tacoma. Dakota went over features and pricing with me and got me a great deal. I had to then wait a couple weeks to deliver o More

by Zach Dingley
Recommend Dealer
Yes
Employees Worked With
Dakota Maurer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Tom Pappas Toyota responded

Zach, we appreciate you leaving such a wonderful recommendation. Pappas will always work with our customers to get them into the best vehicle at the best price! We're happy that Dakota was able to do this for you.

January 18, 2020

Good to do business with We have been going to Pappas for a number of years. Have always had a good experience with sales and service. Mike was no exception. Mike was perso More

by rjcarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Tom Pappas Toyota responded

We're so excited to hear that you're life-long customers of Pappas Toyota! We're proud of our staff and happy that they gave you such a great experience.

January 17, 2020

Sales Excellence This was my first experience with Pappas and as we all know, purchasing a vehicle is a general pain and requires patience with the process. The Pappas More

by Raf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Helmich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ferguson
Jan 21, 2020 -

Tom Pappas Toyota responded

Thank you for your top-notch review!! Our staff enjoys taking care of our customers by giving them the best service in town! Feel free to come by at any time with any questions or to get your new Toyota serviced.

January 17, 2020

Neil was very nice and accommodating. I like a Sales person and dealership willing to negotiate a good price for the customer, As I feel they did. More

by Jb
Recommend Dealer
Yes
Employees Worked With
Neil Smith
Jan 21, 2020 -

Tom Pappas Toyota responded

Thank you for your review! Pappas Toyota takes pride in giving our customers the best deal possible! We hope to see you soon.

January 16, 2020

Great service and friendly staff Would like to send out a special thanks to all the staff involved with servicing our Toyota Tundra. Our starter went out last week and you replaced it More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Tom Pappas Toyota responded

Thank you so much for the great review. Pappas prides itself on our service department and the entire staff. See you soon!!

January 16, 2020

Thanks for the Camaro Neil, he worked hard as he could getting me the deal with the payments and everything I wanted highly recommend to the next individual. More

by civory89
Recommend Dealer
Yes
Employees Worked With
Tom Gray, Neil Smith
Jan 16, 2020 -

Tom Pappas Toyota responded

Thank you for your review of Pappas Toyota and Neil! He works hard to get our customers in the right vehicle and at the right price.

January 13, 2020

Great guy sharing great service Jim has always treated me fair with all of my service needs, I personally have had better experience with the service department than I've had with th More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lynch
Jan 15, 2020 -

Tom Pappas Toyota responded

Thank you, Chris! We're so glad that Jim was able to provide 5-star service for you and your Toyota.

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