Tom Pappas Toyota

Pappas Toyota second time around Neil Smith very helpful and very knowledgeable about my purchase of a new Camry Hybrid. I believe Pappas gave me a fair trade in value for my 2014 Pri Neil Smith very helpful and very knowledgeable about my purchase of a new Camry Hybrid. I believe Pappas gave me a fair trade in value for my 2014 Prius and gave me a good discount on my purchase. Even after the sale Neil helped me to make sure my personal information was deleted from my Prius. I also used Pappas for all my maintenance on my Prius. Pappas always very prompt and courteous. Thanks. Gary More

Great service and follow through Went in for routine service and asked question about more complicated issue that wasn't part of the normal routine service actions. They followed up n Went in for routine service and asked question about more complicated issue that wasn't part of the normal routine service actions. They followed up next day, got my car in and out for a "field test" and were able to completely address my questions. They went above and beyond what I had actually expected so they could completely address my concerns. Oh by the way, they lent me an Avalon at no cost to me for the time they had my Highlander.. More

Friendly salesman Tony is very friendly and works with your budget and needs. He is quick when it come to getting to help you. He takes his time and puts in thought of Tony is very friendly and works with your budget and needs. He is quick when it come to getting to help you. He takes his time and puts in thought of what you want. More

Wonderful service department Fast professional service and very personable staff. The service from the service bay area to the service in the waiting is always efficient and kind. Fast professional service and very personable staff. The service from the service bay area to the service in the waiting is always efficient and kind. More

Easy Buying Experience Everyone was very friendly. No hard sells and easy to negotiate with. Great communication throughout the buying process. They all seem to get that Cus Everyone was very friendly. No hard sells and easy to negotiate with. Great communication throughout the buying process. They all seem to get that Customer Service is key. More

Buying a car. Very friendly and professional, knows every details of the car. Every question I had about the car was answered. Also fast services. Deserves the 5st Very friendly and professional, knows every details of the car. Every question I had about the car was answered. Also fast services. Deserves the 5stars. More

Non-Stressful Experience Spoke with Joe the day prior and gave him a ballpark dollar amount I would pay for a Highlander, and said I would be in the next day. After a test dri Spoke with Joe the day prior and gave him a ballpark dollar amount I would pay for a Highlander, and said I would be in the next day. After a test drive, he approached me with a number that was satisfactory. No games, no xx. We looked over the proposed SUV for color and options, met our requirements, and pulled the trigger on purchasing. The same goes for Tom Gray, our financial officer, no games, no xx. If your in the market for a Toyota product, this is the place to come! I’m sure your experience will be the same. Purchasing a veichle shouldn’t be a stressful experience, you get a good deal and the dealership makes a profit. Thanks to the Pappas team for a non stressful, positive car buying experience! Brian Lindell, Foristell MO More

Possible Purchase Tim made the process very relaxing a comfortable (not common these days) I was unable to purchase the vehicle I wanted but will defiantly go back to T Tim made the process very relaxing a comfortable (not common these days) I was unable to purchase the vehicle I wanted but will defiantly go back to Tim whenever I am ready to purchase. More

Great response and service Although another customer beat me to the FJ cruiser I was looking at, I wanted to give kudos to Neil Smith for going above and beyond to try and help Although another customer beat me to the FJ cruiser I was looking at, I wanted to give kudos to Neil Smith for going above and beyond to try and help me even though I was an internet inquiry who had requested a LOT of special pictures and other information about the used FJ. Neil crawled under the truck to give me all the pictures I requested so I could assess the vehicle fully from afar. Again, he had no clue if i was serious or not but went ahead and did everything we asked and more. I would not hesitate to buy from Neil based on this experience. Very honest and total service. More

Relaxed sales experience Had previously purchased a new vehicle from Pappas and had a great experience. Worked with Frank Walsh recently to purchase a pre-owned truck. He was Had previously purchased a new vehicle from Pappas and had a great experience. Worked with Frank Walsh recently to purchase a pre-owned truck. He was very polite, relaxed and easy going throughout the entire process. Pappas worked with us on the price and we all came to an agreement within a short amount of time. Great experience overall and would work with Frank again for a future Toyota purchase. I recommend him to anyone looking for a vehicle at Pappas Toyota. More