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Toyota Direct

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.2
1,334 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,334 reviews

April 24, 2025

It was good experience to be there, people were helpful. I'll definitely recommend friends. More

by riim40
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

Great experience, support and help with service. Quick and easy turnaround time and easy communication More

by hrincon262
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Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

Great customer service and excellent service. I appreciate all the help thank you guys so much. More

by iqraabdi6
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Hank
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April 24, 2025

We always go to direct collision because of the outstanding service provided by Matt and the whole team! Thanks again. More

by charleslupi
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt at the collision center
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April 24, 2025

Carlos and Vann were extremely professional. Any questions or issues were immediately addressed. Thank You! More

by Lavern Yoder
Recommend Dealer
Yes
Employees Worked With
Carlos and Vann
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April 24, 2025

All was well except I’m having issues connecting my phone. I’m very upset about it. You are too far away to make another trip. Any suggestions More

by mary.fulton2013
Recommend Dealer
Yes
Employees Worked With
I don’t know who they are
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April 24, 2025

Honest, efficient, helpful, friendly . dont want to write more words because it just takes up my time. More

by joalcar
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

So expensive part and labor cost even for minor issue fix and warranty covered parts will not be replaced and will be repaired with user cost. More

by darwinalex1991
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Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Mindy Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

Service team is very good at what they do! Always pleasant and professional! Takes the stress off knowing they are there to help. More

by mstmarnold
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 19, 2025

I visited Toyota Direct for 5000 miles oil change. As always, I received excellent service. Lady who was my service advisor (sorry, I didn’t notate her name) was professional, friendly and helpful. Se More

by Toyota feedback
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I didn’t notate the name
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