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Toyota Direct
Columbus, OH
1,353 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,353 reviews
January 31, 2025
Friendly, courteous and super-efficient. I will definitely return for my next vehicle. I will trade my cars but not ready to trade the sales person Ruselle for anyone else:) He is simply am I will definitely return for my next vehicle. I will trade my cars but not ready to trade the sales person Ruselle for anyone else:) He is simply amazing! More
by opsllc
Verified CustomerEmployees Worked With
January 31, 2025
When I bought my RAV4 I didn’t notice there was a dent, I called the dealer couple of times to explain to him ,he’told me he will contact his boss till now I called the dealer couple of times to explain to him ,he’told me he will contact his boss till now More
by ladyjoycequarshie
Employees Worked With
At Drive Toyota
January 30, 2025
It is a very nice dealership with very good people and good customer service skills. good customer service skills. More
by mhs_amiri
January 30, 2025
Service guy was very friendly and answered my questions. I had a question about my tire pressure and the mechanic checked tire pressure to verify it was correct. I had a question about my tire pressure and the mechanic checked tire pressure to verify it was correct. More
by Majmom
Employees Worked With
I do not know the young man’s name but he was nice
January 30, 2025
I came into Toyota dealership and the gentleman who was helping me out was outstanding Beyond his capability of doing the work and the gentleman's name is Chuck helping me out was outstanding Beyond his capability of doing the work and the gentleman's name is Chuck More
by sihan61440
Employees Worked With
Matt and Chuck
January 30, 2025
The waiting are reasonable, because I didn't have a appointment. Thanks Good job to the service people appointment. Thanks Good job to the service people More
by ALIOUTHIAM
Employees Worked With
January 30, 2025
I already scheduled appt online. I kept getting phone calls to schedule appt. I dont know if computer shows this to let advisor know. I kept getting phone calls to schedule appt. I dont know if computer shows this to let advisor know. More
by brhenestofel
Employees Worked With
Jacob Handlin
January 29, 2025
I have trusted Toyota Direct for years. Chris Grossman is Awesome! He does an Amazing Job!! Chris Grossman is Awesome! He does an Amazing Job!! More
by jlkeller0
Employees Worked With
January 29, 2025
I took vehicle in for oil change. Needed alignment a bolt broke they had to order no communication on when it arrived I did all the calling. After got vehicle home it was leaking oil Needed alignment a bolt broke they had to order no communication on when it arrived I did all the calling. After got vehicle home it was leaking oil (wasn’t and never have before) turned out to be oil cooler. I truly believe the tech who did oil change damaged it but did not take responsibility and how did you not know it was leaking before I left with vehicle the first time. Had to take back in and part needed ordered and again I did all the communication on asking if part came in and when vehicle would be done. I have purchased all my vehicles from Toyota Direct because I love Perry Singh. Service center not so much. More
by OHIO.STEPHANIE
Employees Worked With
