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Toyota Direct
Columbus, OH
1,459 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,459 reviews
January 21, 2025
All good as usual. Toyota Direct is good about keeping me up to date always. Toyota Direct is good about keeping me up to date always. More
by t.athey
Verified CustomerEmployees Worked With
January 20, 2025
They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More
by nolanbrittany82
Employees Worked With
January 20, 2025
Not very friendly, not very informative and they like to make their customers look like fools. 3rd survey from one bad experience, oil change. make their customers look like fools. 3rd survey from one bad experience, oil change. More
by jason.kent0
Employees Worked With
January 20, 2025
when i arrived they were nice and they gave me great service i enjoyed it service i enjoyed it More
by amobley7154
Employees Worked With
January 19, 2025
Nice facility provides great service honest about needed maintenance. Service consultant provided timely service and accommodated my concerns. maintenance. Service consultant provided timely service and accommodated my concerns. More
by bjb7462
Employees Worked With
January 19, 2025
I asked them to rotate the tires and check the air in all four. The tires got rotated, but the one that was originally 5 psi lower than the others was still 5 psi low. Very disappointing. four. The tires got rotated, but the one that was originally 5 psi lower than the others was still 5 psi low. Very disappointing. More
by prgrimes54
Employees Worked With
January 18, 2025
Jeff did a fantastic job, very prompt service so much so we bought not one but 4 brand new trucks from him. My last sales rep I think her name was candy or something like that was great until after the sale we bought not one but 4 brand new trucks from him. My last sales rep I think her name was candy or something like that was great until after the sale. She then wouldn't return a single phone call ( and I left many ) so I asked for a new salesman and that's when Jeff came in. We buy trucks every single year and from now on Jeffs my only salesman ! More
by mosquitopolicepro
January 17, 2025
Since moving to the area 10 years ago, we decided to return to Toyota Direct which had been our place to have our car maintenance done in the early 1990’s when living west of the city. For the past 10 return to Toyota Direct which had been our place to have our car maintenance done in the early 1990’s when living west of the city. For the past 10 years, Chris Grossman has been MY service advisor. Chris gives me understandable advice when I need regular maintenance or a repair. More
by rlt.mbt1952
Employees Worked With
January 17, 2025
This review corrects the number that I gave my salesman Basa Oscan. He was an excellent salesman and he helped me tremendously. I apologize for my error. Basa Oscan. He was an excellent salesman and he helped me tremendously. I apologize for my error. More
by florajbankston
Employees Worked With
