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Toyota Direct
Columbus, OH
1,501 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,501 reviews
October 12, 2024
Everything was good as usual. Long time customer so that speaks for itself. First class Long time customer so that speaks for itself. First class More
by swslls
Verified Customer
October 11, 2024
Chris is always so helpful in his explanation and answers all my concerns. Please thank him for me. all my concerns. Please thank him for me. More
by joaniegw17
Employees Worked With
October 11, 2024
Chris in service is THE reason that I keep buying Toyotas. He is smart, attentive, honest, and service oriented. Toyotas. He is smart, attentive, honest, and service oriented. More
by dsrfrench
Employees Worked With
October 11, 2024
My service was very professional and satisfactory . Brovo to Chris who attended to my needs. Brovo to Chris who attended to my needs. More
by akhortu
Employees Worked With
October 10, 2024
Chris Grossman is friendly and takes time to thoroughly answer my questions and lets me know what may need additional care. answer my questions and lets me know what may need additional care. More
by dragonflyamber
October 10, 2024
I went there to change oil only to be told the car will not move until I fix oil panel for $900. How did I get there in the first place if the car cannot move??? Besides, I had been on the road all morning not move until I fix oil panel for $900. How did I get there in the first place if the car cannot move??? Besides, I had been on the road all morning that day....Scam!!! Be truthful and listen to your customers requests! More
by ckessy
October 10, 2024
The customer service was out of this world. I did not encounter any stressful situation. I did not encounter any stressful situation. More
by gladwoa43
Employees Worked With
October 10, 2024
I was vey happy with how I was treated. Everyone I dealt with was very helpful Everyone I dealt with was very helpful More
by eakull
Employees Worked With
October 09, 2024
Everything was efficient and timely! I was happy with my appointment and with explanations of service. I was happy with my appointment and with explanations of service. More
by ddonskov
Employees Worked With
