Toyota Direct

Dealership is very slow taking over an hour and a half to change oil and rotate tires. Before departing the dealership I asked the service advisor if the all the tires were properly inflated to which I was t change oil and rotate tires. Before departing the dealership I asked the service advisor if the all the tires were properly inflated to which I was told everything was topped off. The next day I received a tire pressure warning light and upon checking, all four tires were below 30psi. I have no faith that this service department does their job and I will not be returning after utilizing this dealership for seven years. More

I love the revamped service area, with all the new bays it is so spacious. The service staff is always helpful and patient. They take the time to explain what is needed for my vehicle and the why and I nev it is so spacious. The service staff is always helpful and patient. They take the time to explain what is needed for my vehicle and the why and I never feel rushed to get in and get out. More

This was the first service after the Toyota coverage. It is a fleet vehicle and this was the first service using the fleet service. Caleb jumped on it, made the calls and figured it all out. It is a fleet vehicle and this was the first service using the fleet service. Caleb jumped on it, made the calls and figured it all out. More

It was great service and people are nice and always have snacks avaliabIe while wait. have snacks avaliabIe while wait. More

Well done, as always. Nothing else to say. Always good service and friendly staff here. Nothing else to say. Always good service and friendly staff here. More

I was taking my car to another dealership for service, although it is a long distance from my home, until the expansion and remodeling of this dealership. My service advisor, Jonathan was friendly and he although it is a long distance from my home, until the expansion and remodeling of this dealership. My service advisor, Jonathan was friendly and helpful. More

Jeremy Rodock is fantastic! Great service, very helpful and always friendly! Everybody in the Service Department are very knowledgeable and professional! Great service, very helpful and always friendly! Everybody in the Service Department are very knowledgeable and professional! More

Going to Toyota Direct is easy and simple. The service is great and the value is outstanding. I will return whenever I need something for my vehicle. The service is great and the value is outstanding. I will return whenever I need something for my vehicle. More

I had to make three separate trips to get my wheel bearing replaced under warranty. The first time it wasn't fixed correctly and when I rescheduled they never ordered the part so when I came in for my bearing replaced under warranty. The first time it wasn't fixed correctly and when I rescheduled they never ordered the part so when I came in for my appointment they said they didn't have the part and it would take too long and then finally the third time I came in, it was fixed. I also had mentioned the first time I was in there that there was a squeaking coming from the brakes and they said that they fixed it yet it is still squeaking. More

I liked the whole experience, the team there is supportive and patient. they gave me suitable ways of payments. supportive and patient. they gave me suitable ways of payments. More