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Toyota Direct
Columbus, OH
1,501 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,501 reviews
September 29, 2024
Malek always very helpful and patient with answering questions or giving information. Toyota Direct has been outstanding since I started going there years ago for my service. questions or giving information. Toyota Direct has been outstanding since I started going there years ago for my service. More
by liz1lou
Verified Customer
September 29, 2024
The lobby is comfortable and clean. The free amenities is a nice touch as well. The free amenities is a nice touch as well. More
by egonzalezs7
Employees Worked With
September 29, 2024
Ashiqur was helpful and made the buying experience quick and easy along with financing to go along with the purchase. and easy along with financing to go along with the purchase. More
by pitt26
Employees Worked With
September 28, 2024
Wrong title on lien holder which was discussed with F and I on 8/31/14 as being Navy Federal upon delivery and on a phone conversation after receiving the title to 53rd. I called to verify and was advised th I on 8/31/14 as being Navy Federal upon delivery and on a phone conversation after receiving the title to 53rd. I called to verify and was advised the title department could change it and they could not after 120 mile drive through a hurricane. Extremely inconsiderate and incompetent F and I after purchasing over 50 vehicles in my life, this was the worst experience ever! More
by don43113@gmail.com
September 28, 2024
Very nice dealership and clean. Very professional people and courteous. I will go back and get my next Toyota from Toyota Direct. Very professional people and courteous. I will go back and get my next Toyota from Toyota Direct. More
by victorrosa
September 27, 2024
Be going to the dealership for over 19 years. Excellent customer service and very transparent about maintenance needed for your car. Excellent customer service and very transparent about maintenance needed for your car. More
by hoylarry73
Employees Worked With
September 27, 2024
I had a great experience at Toyota direct! They were very polite and I didn’t have to wait long for them to complete my oil change. They were very polite and I didn’t have to wait long for them to complete my oil change. More
by Brandie
Employees Worked With
September 27, 2024
Very customer friendly, very professional and very informative. Great service and on time vehicle service informative. Great service and on time vehicle service More
by idrissajalloh12
September 27, 2024
Awesome stuff experience dude man whatever for real come on just give me that free xmradii for 3 months 👍🏻 on just give me that free xmradii for 3 months 👍🏻 More
by spradlinbubby
Employees Worked With
September 27, 2024
They have very professional staff and a very efficient operation, there's plenty of room in the waiting area. operation, there's plenty of room in the waiting area. More
by delmarfrank
Employees Worked With
