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Toyota Direct
Columbus, OH
1,399 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,399 reviews
September 05, 2024
It was excellent service the wait time was not that long I was amazed really. I was amazed really. More
by Muhammad Ibrahim
Verified Customer
September 05, 2024
This dealership has been very helpful and accommodating to our individual needs when it came to buying a vehicle. to our individual needs when it came to buying a vehicle. More
by robhesseling1
Employees Worked With
September 04, 2024
Chris Grossman and J. R. Kenney could not have been more perfect in their service, advice, value, and assistance they provided - employees like them (and Mindy HIll) make i R. Kenney could not have been more perfect in their service, advice, value, and assistance they provided - employees like them (and Mindy HIll) make it easy to get my service at this dealership, even though it's not convenient for me to get to. The only reason I didn't give 5 stars rating is that services always seem to take longer than I think it should, but the service is always reliable, and seems to have become competitively priced. And the waiting room is comfortable and clean. Thanks Chris, J.R. and Mindy! More
by kushesqua
Employees Worked With
Other Employees :
J.R. Kenney - 5 stars!!!
September 03, 2024
Maggie filled in for Chris Grossman (our regular rep). She was personable, solicitous, and great. Thanks for the considerate service always! She was personable, solicitous, and great. Thanks for the considerate service always! More
by mlkelsten07
Employees Worked With
September 03, 2024
Hands Down best experience from first call until we sign, i would recommend them to my friends i would recommend them to my friends More
by ibraim-1995
Employees Worked With
September 02, 2024
Drove over from Indianapolis to look at a base model RAV4. We ended up purchasing another RAV4 sight unseen. It was a fantastic deal with all the options we needed plus some. Islam was very knowledgeabl RAV4. We ended up purchasing another RAV4 sight unseen. It was a fantastic deal with all the options we needed plus some. Islam was very knowledgeable and courteous to us. He helped facilitate the fantastic deal that we received on the new SUV. Very pleased! More
by karljr77
September 02, 2024
This is my 10 lease malek and Islam are very good guys they make it easy and very simple they make it easy and very simple More
by amjad0505
September 02, 2024
Great service and overall experience was good. Team looked for options to ensure we were satisfied with our purchase. Team looked for options to ensure we were satisfied with our purchase. More
by omayrarod2004
September 02, 2024
asked for a toyota hat with purchase ! salesman said dealer wont pay for anything extra always got a free hat from other dealers salesman said dealer wont pay for anything extra always got a free hat from other dealers More
by sparksm88
