Toyota Direct - Service Center

The waiting area at the service center is very comfortable. My experience with Maggie and Jeremy has been very positive and every other associate I spoke with was very personable. The service de comfortable. My experience with Maggie and Jeremy has been very positive and every other associate I spoke with was very personable. The service department really seems to care about their customers which will keep me coming back. More

Sent my daughter up there to get the oil change and she didnt have any issues with giving the confirmation number and getting the oil changed didnt have any issues with giving the confirmation number and getting the oil changed More

We have purchased three Toyotas over the years from this dealership and have always received good service for them here. Larissa, our service agent for this current service, was very pleasant and capable. dealership and have always received good service for them here. Larissa, our service agent for this current service, was very pleasant and capable. More

They will up sell you and not do what you ask. I asked for a rear windshield wiper to be replaced along With someone looking at my gas cap that wouldn’t open when I hit the button. Neither thing I asked for a rear windshield wiper to be replaced along With someone looking at my gas cap that wouldn’t open when I hit the button. Neither thing I asked for was fixed, and my salesman was more focused on upsell with additional services than actually helping with what I asked for. I will be taking my Services to a different Toyota dealership More

Good experience Nice and gentle staff welcoming and yes popcorn and orange slush were yummy and worth waiting 😄 popcorn and orange slush were yummy and worth waiting 😄 More

Clifford did a very good job . the saleswomen pointed out several things most of which probably were not really needed. the saleswomen pointed out several things most of which probably were not really needed. More

Service manager tried to upsell me and played me stupid. I asked for conventional oil over synthetic and he gave me this song and dance about the engine may be harmed. I researched it and it said that it ca I asked for conventional oil over synthetic and he gave me this song and dance about the engine may be harmed. I researched it and it said that it can be done so I do not like being up sold. More

I received kind Excellent professional and fast service from lacy in the service department on saturday from lacy in the service department on saturday More

I didn't get the news I wanted about my car but Maggie was super friendly and professional. was super friendly and professional. More

Customer representatives are always very helpful. Explain well what will be required and keep you up to date. Explain well what will be required and keep you up to date. More