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Toyota Direct - Service Center

Columbus, OH

4.1
922 Reviews

922 Reviews of Toyota Direct - Service Center

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August 29, 2024

The service was quick and effective. My problem was addressed, and included check of related electrical systems. More

by dbacree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Toyota Direct is one step solution for all the services and they have good infra with best facility. I wanted to comment on Caleb Meyer who is very friendly and answered all the questions patiently. More

by Yasin Sharif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caley Meyer
August 29, 2024

Orderly and quick to finish services. So I didn't have to wait forever. Thanks More

by elernondum2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kotich
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Very prompt service, keep up your excellent service going on. Thanks a lot. Take care More

by prashe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Happy that I am albe to set up an appointment with the Tech that I prefer to service my vehicle. Thanks Direct. More

by dastygler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sayre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariush (Dee) Nabavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

They did an amazing job. But accidentally broke my key where it hooks on/holds the round metal key thingy. But didn’t offer a way to replace it. Which I thought odd. I d More

by poopadonga1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Canfora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayna Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Yes, I would recommend this service department. Everything was great including the lounge area for waiting on the vehicle. More

by seraph174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

On time, no fuss, no issues, expected result, good job, well oiled machine, coffee could be better More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

I arrived for my scheduled oil change and was helped by a courteous team member. I was also advised for my next scheduled maintenance appointment by another knowledgeable team member. More

by efriermood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately I do not recall the other team members.
August 29, 2024

He was so polite and informative. I ask for his service each time I come back. More

by KaAb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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