Toyota of Cleveland

Big D Beasley is the man to see Went to check out a used Honda Element they had listed online. Big D Beasley took great care of me even though we couldn’t get his manager to get the Went to check out a used Honda Element they had listed online. Big D Beasley took great care of me even though we couldn’t get his manager to get the price to what I wanted at first Just a few minutes after I left Big D gave me a call and let me know he had a great deal for me on the Element if I could come back by. He was really great to deal with no pressure and just a really great guy a customer service expert that greatly exceeded my expectations. If you need a new Toyota or used vehicle go see that man for sure!!!! More

They were very patient and caring They helped me find the vehicle I had in mind and got me the best deal they could give me. They were alot of help , I've been looking for a car for a They helped me find the vehicle I had in mind and got me the best deal they could give me. They were alot of help , I've been looking for a car for a while and I'm glad I got it here. More

Service This our second vehicle from Toyota of Cleveland. Both times were great and we will be back. A truly great car buying experience. I would highly re This our second vehicle from Toyota of Cleveland. Both times were great and we will be back. A truly great car buying experience. I would highly recommend Toyota of Cleveland. More

Taken Care Of My daughter went to shop for a new vehicle and told me I would probably also like what they had at Toyota of Cleveland. She said the Salesman that wa My daughter went to shop for a new vehicle and told me I would probably also like what they had at Toyota of Cleveland. She said the Salesman that waited on her was great. Alfred Odister definitely went above my expectations when selling us our Highlanders. When I had trouble with my back hatch closing (error on my part), I was able to call Alfred on a Sunday night and he graciously walked me through the steps to get the hatch closed. More

Knowledgeable and Efficient Came in to look and left with the vehicle I wanted because they knew what I was looking for and made it easy to get. Came in to look and left with the vehicle I wanted because they knew what I was looking for and made it easy to get. More

Amazing Experience My sales person Michael Leamon was amazing he was so friendly and caree about finding me the best deal. #1 sales person! Love it 100% My sales person Michael Leamon was amazing he was so friendly and caree about finding me the best deal. #1 sales person! Love it 100% More

Excellent process Very knowledgeable about vehicles being sold and made the process as easy as possible. Would definitely reccomend this dealership to anyone looking fo Very knowledgeable about vehicles being sold and made the process as easy as possible. Would definitely reccomend this dealership to anyone looking for a new or used vehicle. More

Beyond Happy We were pleased with our Salesmen Big D! He always kept us informed, He’s a Great Guy! We are Beyond happy with our Purchace We were pleased with our Salesmen Big D! He always kept us informed, He’s a Great Guy! We are Beyond happy with our Purchace More

We had such an easy going great experience with Mason. We came in to service our 2019 Highlander that we owed for 5 months and decided to look at vans cause we traded ours in for the Highlander and really We came in to service our 2019 Highlander that we owed for 5 months and decided to look at vans cause we traded ours in for the Highlander and really regretted getting rid of it.We asked Mason would it be possible to work up a trade and he got started on it right away with the help of the general sales manager Justin Chretien and the two of them together they came up with a deal we couldn't refuse and made us very happy customers.We have bought our last 3 vans up there and we drive an hour just to get the great and friendly service we get from all the employees.We even pass a dealer close to us because we don't get that service there.We have been making that trip ever since we got our first van.It's definitely worth the extra mile and we will continue to do so.After we bought the van Mason took the time to set with us and explain everything about the van and told us if we had any questions or problems to just give him a call..He was the best salesman we have ever worked with and have made a forever friend.Thank you Mason for making this happen and making us very happy customers.Alfred Polk worked with us and got us an extended warranty policy and worked with us and wasn't pushy and explained everything to us.Another very nice employee and then finally Keith Jackson who has always helped us from the first van we purchased .He has always been so friendly to us came out to congratulate us on our new van and made us feel so special with our new purchase.Thank you to all the wonderful people that made us one Happy Customer.,You are the Best! More

Great buying experience! I went to Toyota of Cleveland when it was time for me to move from my Ford Escape to a third row SUV. I fell in love with the Highlander upon seeing a I went to Toyota of Cleveland when it was time for me to move from my Ford Escape to a third row SUV. I fell in love with the Highlander upon seeing and driving it. I initially planned on waiting a few months to buy, and in the meantime, I told my mom how much I liked the Highlander and the sales associate who had helped me, Alfred Odister. Long story short, my mom and I both walked away with brand new Highlanders within a week from my first visit. The customer service was outstanding from Alfred as well as everyone we met, including General Manager Montey Burney, Service Manager Tom Trout, Sales Manager Shane Defoor, and F&I Manager Alfred Polk. I couldn’t be happier with the experience, and I will recommend Toyota of Cleveland and Alfred Odister to all of my friends. More