Toyota of Cleveland

The Roush thanks to Matt I would like to thank Matt and Tim for taking such good care of us. Matt was Very Knowledgeable reguarding the vehicles we where looking at. And took I would like to thank Matt and Tim for taking such good care of us. Matt was Very Knowledgeable reguarding the vehicles we where looking at. And took his time to ensure that we did not feel rushed in anyway. The staff at TOC made us feel right at home. We have purchased many vehicles around Chattanooga and I can say you guys are at the top of the list... Thank you again Matt for all your help... More

Excellent Experience x3!! This was our third purchase from Toyota of Cleveland. We keep going back because they truly do treat you with kindness and respect! Taylor and Chance This was our third purchase from Toyota of Cleveland. We keep going back because they truly do treat you with kindness and respect! Taylor and Chance did an excellent job answering all of our questions and those of our 6 year old son! They are family friendly and we are never disappointed! The process of buying a car here is always easy, smooth and completed in a timely manner! We appreciate all of the hard work this dealership puts into their business! More

Great service department! Service department is great! They are efficient and friendly. They are also open early (7:00 am) which made it convenient to drop off my car and stil Service department is great! They are efficient and friendly. They are also open early (7:00 am) which made it convenient to drop off my car and still be at work on time. More

My first car purchase I knew exactly what I wanted before I even walked in the door and they helped me get exactly what I wanted and what I had pictured in my mind. I had n I knew exactly what I wanted before I even walked in the door and they helped me get exactly what I wanted and what I had pictured in my mind. I had never bought a brand new car by myself but they were helpful and informative and answered any and all questions I had with patience and confidence. I felt at ease and comfortable purchasing from this dealership. Everyone was kind and helpful throughout the entire process. Preston White was an amazing salesman and if he didn’t know something, since I asked a ton of questions, he found the answer for me quickly and never steered me in the wrong direction. Shane Defoor was also a huge help as well as the finance guy Alfred Polk. Very pleased with my purchase and definitely recommend this dealership anyday! More

Toyota Tundra search Very friendly and helpful sales group. Juan Carlos was great. No pressure at all. Gave me lots of space to make my decision. Great buying experience. Very friendly and helpful sales group. Juan Carlos was great. No pressure at all. Gave me lots of space to make my decision. Great buying experience. More

Best Dealership I’ve set foot in! Best experience I’ve ever had! Mike said he wanted to earn my business and he did! Everyone was very polite and professional. Big D was great as well Best experience I’ve ever had! Mike said he wanted to earn my business and he did! Everyone was very polite and professional. Big D was great as well as Alfred! They really took care of us, even our twin girls! Drinks and snacks for the kids and peace of mind for us! There was no tension or pressure from the salesman. They really made us feel like they had our best interest in mind, probably because they did! I will only buy from this dealership from now on! Hands down the BEST car buying experience I’ve ever had! More

Out of towners This is the first Toyota owned and we had to go to TN to get due to AL not having a Hybrid. Catie was exceptional about working with us via text and e This is the first Toyota owned and we had to go to TN to get due to AL not having a Hybrid. Catie was exceptional about working with us via text and email during our busy workday to finalize the sale to limit our wait time during pickup. Cindy and Shane were there to greet us after they closed after we drove three hours from Birmingham to get our new Toyota. Cindy covered all the safety features and let us test drive too! Alfred wrapped up our night with all the paperwork and warranty options. Big thanks to Toyota of Cleveland but also to our local Serra Toyota of Hoover AL who tried to find us a vehicle, they were very accommodating and helpful as well! More

Fantastic service I’m so glad I went here for my next vehicle. The service here was the best, friendliest and professional than anywhere else. Gregg Bain and Shane defo I’m so glad I went here for my next vehicle. The service here was the best, friendliest and professional than anywhere else. Gregg Bain and Shane defoor we’re both awesome and got me in the right vehicle that I already love. Monte Burney and the rest of these guys are by far my #1 pick for a new car anywhere else and the reason why I will be going back to them from now on. More

Great Experience from sales to finance!! Very easy transaction and great salesmanship. No pressure and answered all my questions. I would totally recommend this dealership in the future. I Very easy transaction and great salesmanship. No pressure and answered all my questions. I would totally recommend this dealership in the future. I had a great experience. More

New 4-runner! Alfred O. , Angela, and Alfred P. was awesome! Appreciate the whole team for their help and financing options. Love my new 4-runner! Thank you! Alfred O. , Angela, and Alfred P. was awesome! Appreciate the whole team for their help and financing options. Love my new 4-runner! Thank you! More