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Toyota of Cleveland

McDonald, TN

5.0
4,902 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,902 reviews

March 20, 2017

Great place to get a car. Great people to feel with We had really great service great sales person Robert.Reid and afred Polk were great worked their buns. Off to get us in this car love my 2015 Ford fe More

by Phyllistolan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reid, Alfred Polk
Mar 21, 2017 -

Toyota of Cleveland responded

Thank you for the 5-star review!

March 19, 2017

Buying vehicle Came away from the whole experience feeling good and will not hesitate in bringing my vehicle to this dealership for service. Would recommend Toyota More

by pjthomas3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reid, Phillip Hill
Mar 21, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and for the recommendations!

March 19, 2017

purchase of a new vehicle The entire experience was pleasant and enjoyable. Every person I met or communicated with by email or by telephone was polite and professional. None More

by pwhitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Leger, Zane Carpenter, Don Roberts
Mar 21, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and for sharing your experience!

March 19, 2017

Great Your staff goes above and beyond. Don Roberts was very friendly and went out of his way to help us find the truck for our family . I would recommend More

by Jmed.feinauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Roberts
Mar 21, 2017 -

Toyota of Cleveland responded

Thank you for sharing and for the 5-star review!

March 18, 2017

Great Toyota of Cleveland purchase experience Toyota of Cleveland Salesman, Don Roberts was fabulous to work with. We were looking for a clean used AWD small sport utility. He patiently worked wit More

by blessedjourney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Carpenter, Don Roberts
Mar 21, 2017 -

Toyota of Cleveland responded

Thank you for the kind words about your experience, Don and Zane!

March 15, 2017

The consummate dealership Joshua JR Richards is an effervescent and consummate car salesman. I walked in wanting a specific car, and walked out feeling I received not only a p More

by jlwalker074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Richards
Mar 16, 2017 -

Toyota of Cleveland responded

Thank you for sharing and for the 5-star review!

March 15, 2017

Excellent, helpful, and knowledgable staff. Tommy Shackelford, met us outside on a cold morning and immediately made us feel welcome. We were brought into the show room and offered refreshments More

by dogguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Polk, Tommy Shackelford
Mar 16, 2017 -

Toyota of Cleveland responded

Thank you for the kind words!

March 14, 2017

Great Experience Monte and Jeff were very professional and helpful with the purchase of my Toyota Tacoma. The process was very easy. Tyler in Finance was also very pro More

by Rodney17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Horton
Mar 14, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the 5-star review!

March 13, 2017

Great experience My wife and I went in not expecting to buy a car, but they worked with us to get us the car we wanted at a price we could afford. We were impressed b More

by mphelps94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zane Carpenter, Joshua Richards
Mar 13, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the 5-star review!

March 11, 2017

Excellent experience Our salesman and Finance Manager were exceptional. Very friendly and professional. They worked really hard to give us satisfaction on buying a car. Do More

by lonnie&lawenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Polk, Don Roberts
Mar 11, 2017 -

Toyota of Cleveland responded

Thanks for sharing and for the 5-star review!

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