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Toyota of Cleveland
McDonald, TN
5,123 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,123 reviews
August 07, 2017
Excellent Treated well from the start...Gregg worked from the test drive to the cutting a deal to coming to an agreement on the price. We did hassle the price Treated well from the start...Gregg worked from the test drive to the cutting a deal to coming to an agreement on the price. We did hassle the price several times. More
by Hkypooh
Employees Worked With
August 07, 2017
Best costumer service! Stockton gave me the best costumer service from dealing with me over the phone working around mine and his schedule and giving me the best price and i Stockton gave me the best costumer service from dealing with me over the phone working around mine and his schedule and giving me the best price and information about the car! I would highly recommend him to anyone interested in buying from this dealership! Service from the sales all the way finance I couldn't ask for better customer service from both employees! More
by Taylorbobich
August 06, 2017
Very nice The sales man was nice and knowledge very pleasant experience would go back and would recommend them to others made myself and wife feel comfortable e The sales man was nice and knowledge very pleasant experience would go back and would recommend them to others made myself and wife feel comfortable enjoyed the experience More
by Toyota doug
Employees Worked With
Neftaly cedeno
August 06, 2017
Excellent service and we love our new car! The service at the facility was outstanding! Justice Hall helped us, and he was AWESOME. Best salesman ever, and by far definitely deserves a raise! W The service at the facility was outstanding! Justice Hall helped us, and he was AWESOME. Best salesman ever, and by far definitely deserves a raise! We ended up misplacing our cellphone in one of the vehicles we test drove, and we showed up even after the dealership was closed to find it. Justice took the time, and went out of his way to help us find it! Toyota of Cleveland has got to be the best dealership because of how kind he was! Thank you so much for the great service and our new car!!! More
by Maria Campos
Employees Worked With
Phillip Hill, Justice Hall
August 06, 2017
Great customer service and helpful Tommy shackelford was very helpful in finding me a car. I got a great deal on my 2006 Ford escape. They detailed it and cleaned it up very well. I' Tommy shackelford was very helpful in finding me a car. I got a great deal on my 2006 Ford escape. They detailed it and cleaned it up very well. I'm very happy. More
by Katie Higdon
August 06, 2017
Good experience The salesmen was great and worked with us to get us what we needed ,i will be a return customer.I will recommend them to anyone who is shopping for a The salesmen was great and worked with us to get us what we needed ,i will be a return customer.I will recommend them to anyone who is shopping for a car More
by Richard a hill
August 04, 2017
Great experience! Was an exceptional experience. All aspects of the sale was excellent!from the test drive to the final sale, all employees involved went over The top Was an exceptional experience. All aspects of the sale was excellent!from the test drive to the final sale, all employees involved went over The top to make a good experience. More
by Newtruck
August 03, 2017
Finally... a pleasant experience buying a new car!!! Love my new Camry and loved working with Toyota of Cleveland. As a single lady, I feel that some dealerships try to take advantage of women. Not at Love my new Camry and loved working with Toyota of Cleveland. As a single lady, I feel that some dealerships try to take advantage of women. Not at Toyota of Cleveland--no games, no haggling back and forth. They gave me a great deal, easily beating the price quoted to me by Knoxville Toyota for the same car with the same options. Thank you to my salesman, Josh Richards and the sales manager, Justin Chretien. More
by sheila1007
August 02, 2017
2nd car purchased from this dealership Purchased a new 2005 Sienna XLT in 2005. Great vehicle, always had it serviced at this dealership. Purchased a used RAV4 from Don Roberts in July 2017 Purchased a new 2005 Sienna XLT in 2005. Great vehicle, always had it serviced at this dealership. Purchased a used RAV4 from Don Roberts in July 2017. Great experience! This is our 2nd Toyota from the dealership and I will be back. Highly recommend! More
by Vicky9701
August 02, 2017
Toyota of Cleveland is a great place to buy a vehicle!! My husband and I bought a 2013 Toyota Tundra and 2013 Toyota Avalon. We have enjoyed the vehicles very much!! The service and the service you get th My husband and I bought a 2013 Toyota Tundra and 2013 Toyota Avalon. We have enjoyed the vehicles very much!! The service and the service you get there is phenomenal !!! Tom Trout is excellent! He will do anything for you!! 👍😃 More
by lory761
Employees Worked With
