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Toyota of Cleveland

McDonald, TN

5.0
5,101 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,101 reviews

October 14, 2025

Thank you so much Gregg Bain! Every thing went smoothly he was very informative. He was very informative and knowledgeable on the cars I had picked out. Made making my decision ea More

by jamier7620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Toyota of Cleveland responded

Hi Jamie! We’re happy to hear Gregg was helpful and informative during your decision-making process. Thank you for choosing Toyota of Cleveland!

October 13, 2025

My 5th car from Alfred and still the best service around! He is always my first recommendation when anyone I know is looking for a car. He will even help after the sale with any questions or features, just a More

by Summer R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Toyota of Cleveland responded

Summer, thank you for the feedback! We're honored to be your go-to dealership, and we’ll be sure to pass along your appreciation to Alfred. See you next time at Toyota of Cleveland!

October 12, 2025

Alfred is an amazing salesman. I have bought 5 cars from him. He has always taken care of me. I'll never use another salesman. I'll always keep coming back to him. Alfred and Taylo More

by TroyLynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Toyota of Cleveland responded

TroyLynn, hearing you've bought 5 cars from Alfred and have always been taken care of makes our team smile. We look forward to seeing you again at Toyota of Cleveland!

October 12, 2025

Went in looking for a truck and left with a truck! Thank you for helping me out! More

by Starkisj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Toyota of Cleveland responded

This is great to hear! Thank you, and congratulations on your truck! - Toyota of Cleveland

October 07, 2025

Friendly personnel, clean environment, conveniently located off 75. Just received in stock our desired car More

by nfz172
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Toyota of Cleveland responded

We are so glad you received the car you wanted here at Toyota of Cleveland! Thank you for your review of our team and location. We hope to see you again down the road!

October 05, 2025

Everyone was fantastic. I absolutely hate the vehicle I bought and am disgusted with my myself. Worst decision I've ever made. The people at the dealership were 100% great More

by lilbittycatdog88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Toyota of Cleveland responded

Second time is a charm! We're so happy that we were able to trade you out of the vehicle you didn't like and get you into something you love now! Thank you for giving Toyota of Cleveland a chance to make a positive impression!

October 05, 2025

Toyota of Cleveland will be the go to from now on! ! Everyone is super helpful, our sales consultant Josh Howard was absolutely amazing and got me going home in a car I’m absolutely obsessed with!!! More

by arnelaabdulah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Toyota of Cleveland responded

Thank you for sharing this wonderful feedback! We're thrilled to hear that Josh and the rest of our team provided such a great experience. Welcome to the Toyota of Cleveland family!

October 04, 2025

I have purchased 3 vehicles (4 if you count my husband’s) from this dealership and have had a great experience each time. The management and staff go above and beyond for their customers. More

by Bonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Toyota of Cleveland responded

Bonnie, we're honored by your continued business and kind words! Thank you for choosing Toyota of Cleveland. We look forward to serving you and your husband again in the future! Safe travels!

October 01, 2025

A+ and always keeps you informed every step of the way. Servie associate Andy was great with communication More

by Holli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Toyota of Cleveland responded

Holli, thank you for sharing your awesome feedback about Andy and our team here at Toyota of Cleveland! We appreciate your business and hope to see you again in the future!

October 01, 2025

Have purchased 3 vehicles from this dealer since 2023. Stockton Coffee, Sales Mgr. & Austin Calfee, Sales, really work hard to satisfy my wife and myself. Thanks also to Madison.Guy & Crystal Thompson for More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Toyota of Cleveland responded

Chuck, thank you for your continued business and support! We truly appreciate your kind words about our team, and we look forward to working with you and your wife again in the future. Enjoy your new vehicles! - Toyota of Cleveland

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