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Toyota of Cleveland

McDonald, TN

5.0
4,886 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,886 reviews

April 04, 2025

I have purchased many vehicles from this dealership and will continue due to their exceptional customer service and their second to none service department. If anyone is shopping for a vehicle, this is th More

by Donalosi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monte Burney
Apr 07, 2025 -

Toyota of Cleveland responded

Donalosi, thank you for your continued support and kind words about Toyota of Cleveland! We're delighted to hear that our customer service and service department have consistently met your expectations. Looking forward to serving you again in the future!

April 04, 2025

Great place to buy a vehicle! Nice customer service and very friendly people. I would go back there for my next car. More

by Kafrady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Burr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Toyota of Cleveland responded

We're delighted to hear you had a great experience with our team at Toyota of Cleveland! We look forward to welcoming you back for your next car purchase.

April 03, 2025

Friendly staff; knowledgeable Staff. When I bring my van for service and is finished the young man who checked me in, explains everything dome and answers any questions I may have. More

by Isabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Toyota of Cleveland responded

Isabella, we're delighted to hear that our team at Toyota of Cleveland provided you with friendly and knowledgeable service. Thank you for sharing your experience!

April 03, 2025

What a great experience at Toyota of Cleveland! My salesman, Alfred did so much to go out of his way to accommodate me to make my purchase of a Highlander happen. If you are in the market for More

by ChattanoogaJanet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Toyota of Cleveland responded

Thank you for sharing your positive experience at Toyota of Cleveland! We're delighted to hear that Alfred went above and beyond to assist with your Highlander purchase. We appreciate the recommendation, and we're here if you need anything in the future!

April 02, 2025

Great car buying experience! The whole team is friendly, helpful and knowledgeable and they worked with my less than perfect credit to put me in my dream car More

by ahiefnar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Toyota of Cleveland responded

We're delighted to hear that our team at Toyota of Cleveland could assist you in getting your dream car! Thank you for the kind words and for choosing us. Enjoy every mile!

March 31, 2025

One of the most pain free experiences I’ve had buying a car in my life. Great people Kaleb and the rest of the guys were great! More

by Jmreeves2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Toyota of Cleveland responded

Jmreeves2010, we're delighted to hear that Kaleb and the team made your car-buying experience at Toyota of Cleveland so smooth. Thanks for choosing us!

March 30, 2025

I've bought three automobiles from them, and every experience was awesome, both in expertise and service. 5 stars 🌟 More

by karengadbury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland, Karen! We're delighted to hear that each purchase has been a fantastic experience. We look forward to serving you again in the future!

March 30, 2025

Fidel, Shane, and Taylor made buying a new car so easy! I had to wait to get my car, and Fidel kept in regular contact about the status of it. There was also no pressure if I decided it wasn’t right for me More

by Saramcdp96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fidel
Mar 31, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Fidel, Shane, and Taylor made your car-buying experience smooth at Toyota of Cleveland. Keeping you informed without any pressure is what we strive for. Enjoy your new ride!

March 30, 2025

Austin was very friendly, helpful, answered all my questions, and really patient as I was undecided between a sedan or SUV. More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Toyota of Cleveland responded

Nancy, we're delighted to hear that Austin provided such friendly and helpful service at Toyota of Cleveland. Thank you for sharing your experience with us!

March 30, 2025

They were all great from the moment we arrived til we left with our new 2025 Sequoia!! Tyler S, Stockton C, and Taylor A you guys were great!! Thank you all for making it an easy and stress free experien More

by Tamtam1green
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Tyler, Stockton, and Taylor made your experience at Toyota of Cleveland smooth and stress-free! Enjoy your new 2025 Sequoia, and thank you for choosing us!

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