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Toyota of Cleveland

McDonald, TN

5.0
4,887 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,887 reviews

January 23, 2024

My husband and I are fairly new to the car buying process. Juan Carlos did a fantastic job at helping us without pressuring us. He helped us find exactly what we were looking for. Taylor helped us wi More

by Rebekahj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos Lopez
Jan 24, 2024 -

Toyota of Cleveland responded

Hi Rebekah J! It's great to know that Juan and Taylor were able to guide you through the car buying process at Toyota of Cleveland. We're here for you anytime!

January 22, 2024

Frankie is amazing! Very knowledgeable, honest, and accommodating! The service department would not be the same without her as a service advisor. Toyota better keep her! More

by Melinda Ramage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Foster
Jan 23, 2024 -

Toyota of Cleveland responded

Hi Melinda! We're delighted to know Frankie provided you with such a positive experience at Toyota of Cleveland. We appreciate your kind words and will pass them along!

January 21, 2024

Easy to work with and worked hard to earn my business. and worked with my budget More

by mrsmalone042812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Toyota of Cleveland responded

Thank you for giving our Toyota of Cleveland team the opportunity to earn your business! It was a pleasure working with you and we hope we have the opportunity to do so again in the future!

January 20, 2024

These guys busted their butts trying to get me an affordable vehicle. I came in very upside down in negative equity and they did everything they could to help me. They went above and beyond. Even aft More

by sethgerena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Toyota of Cleveland responded

Seth, it's great to know our team at Toyota of Cleveland went the extra mile for you! We're glad we could make your vehicle purchase more affordable. Thank you for recommending us and giving a shout-out to Logan, Shane, and Crystal!

January 20, 2024

Jason was very easy to work with. Justice made the finance process very simple and quick. They made my son’s first car purchase a great experience. More

by Acochran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Toyota of Cleveland responded

Hi, A Cochran! We're so glad to know that Jason and Justice made your son's first car purchase a smooth one at Toyota of Cleveland. We appreciate the positive feedback!

January 20, 2024

Great service. Bought a Subaru and they took it to Chattanooga to get the recall fixed before I picked it up! Above and beyond what I would have expected. Thanks! More

by pctech66
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Demetrius Beasley
Jan 22, 2024 -

Toyota of Cleveland responded

We're glad to know that you had a great experience with us at Toyota of Cleveland! It's important for us that our customers feel taken care of. Enjoy your Subaru and thank you for the review!

January 19, 2024

They were super helpful and kind! ! I absolutely love my new car. Isaiah and Mike were GREAT! More

by mkday21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Hawkins
Jan 19, 2024 -

Toyota of Cleveland responded

We're so happy to hear that you love your new car! Thank you for leaving Isaiah and Mike five stars! We hope to see you again! - Toyota of Cleveland

January 15, 2024

We have never had anything except excellent service from our salesman and the staff. I do recommend and will continue to recommend this dealer and my salesman, Big D, to all my friends and family. More

by Cathylynn1129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Beasley
Jan 16, 2024 -

Toyota of Cleveland responded

We're delighted to know you've consistently received excellent service from Big D and the rest of our team at Toyota of Cleveland. Thanks for recommending us to your friends and family!

January 15, 2024

Very friendly and helpful staff. This is the second vehicle we have purchased from them More

by sdfd29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos Lopez
Jan 16, 2024 -

Toyota of Cleveland responded

Hi! Thank you for leaving us this five-star review and kind words about our sales team at Toyota of Cleveland! We'll see you next time!

January 13, 2024

This dealership has a really great sales team I highly recommend this dealership to anyone More

by Jgann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Toyota of Cleveland responded

Hi J Gann!Thank you for leaving us this five-star review and kind words about our sales team at Toyota of Cleveland! We'll see you next time!

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