348 Reviews of Toyota of Cleveland - Service Center
Always great service and their waiting room clean and inviting. Easy to set an appointment when I call. inviting. Easy to set an appointment when I call. More
I have been going to them for service for over a year. They take a video of what they do and text it to you and are prompt, kind and helpful. I asked them about trading in my Camry yesterday for a RAV4 be They take a video of what they do and text it to you and are prompt, kind and helpful. I asked them about trading in my Camry yesterday for a RAV4 because I needed a car with higher ground clearance. They gave me a very fair price for my tradein and made it so easy. They do not pressure you at all and are very upfront about the money. I highly recommend them. More
Great service and very friendly staff. It was a pleasure to do business with them It was a pleasure to do business with them More
Frankie is amazing! Very knowledgeable, honest, and accommodating! The service department would not be the same without her as a service advisor. Toyota better keep her! Very knowledgeable, honest, and accommodating! The service department would not be the same without her as a service advisor. Toyota better keep her! More
Josh Howard helped me understand all of the gadgets on my Toyota highlander. Very knowledgeable and extremely patient with me. Thank you so much Josh Toyota highlander. Very knowledgeable and extremely patient with me. Thank you so much Josh More
It took a little longer than I expected but definitely the only Dealership in Cleveland, TN that i would go to for my Wheel/Tire Services. the only Dealership in Cleveland, TN that i would go to for my Wheel/Tire Services. More
My service experience was great. My concerns were able to be addressed and I left feeling confident that my problem was resolved. Additionally, I was presently surprised by the hospi My concerns were able to be addressed and I left feeling confident that my problem was resolved. Additionally, I was presently surprised by the hospitality in the waiting area. There was coffee and snacks available. There were also several options of creamers and hot chocolate. There was a counter that I could sit at and plug in and was able to get much work accomplished while I waited. It was an overall pleasant experience! My service rep graciously walked me through the entire process as this was my first time using the service department at Toyota of Cleveland. More
These folks are professional, knowledgeable and sensitive to you needs. They go out of their way to ensure customer satisfaction. They are timely qith their communication, keeping me Informed every step of t to you needs. They go out of their way to ensure customer satisfaction. They are timely qith their communication, keeping me Informed every step of the way. More
Only thing missed was the filling of the liquids, like windshield washer fluid. Thanks to the tech who filled it up for me efore leaving! windshield washer fluid. Thanks to the tech who filled it up for me efore leaving! More
Wonderful at accommodating a customer without an appointment for service. Above and beyond! Combined tow services and finished several hours before the estimate. Thanks! appointment for service. Above and beyond! Combined tow services and finished several hours before the estimate. Thanks! More