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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,729 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,729 reviews

October 16, 2022

Great customer service. Had knowledgeable people helping me make the right selection in picking a car More

by ECABRERA913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Oct 18, 2022 -

Toyota of Downtown L.A. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Toyota of Downtown LA Team

Helpful
October 16, 2022

He was really good he helped me out got me a rental car even though I was losing my patience he was really friendly More

by Edwinblanco2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

Helpful 1
October 15, 2022

I had an appt but still waited 25 mins for an advisory but once my advisor came he was really cool More

by Jessi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2022 -

Toyota of Downtown L.A. responded

Thanks for your great review, Jessi. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful 1
October 15, 2022

Estoy muy insatisfecho dado a un arreglo de mi carro y nada mas me están evitando cuando es algo simple More

by NONE3
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jessica / sales
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Oct 18, 2022 -

Toyota of Downtown L.A. responded

Esta no es la experiencia que queremos generar. Por favor communiquese con nosotros para solucionarla juntos. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
October 15, 2022

Excelente place for sale I am very happy is the best unication Aldo the people is very wonderful More

by Mireiliw13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Cokonis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham
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Oct 18, 2022 -

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Toyota of Downtown LA Team

Helpful
October 14, 2022

Amazing! Norma was the best!!! She helped me with my search for a car. She gave me the best experience after having a not so great one at Glendale. She cared More

by LISETTEVELADO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma
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Oct 18, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

Helpful
October 12, 2022

What kind of dealership takes almost 4 hours just to change your tire that has insurance? This dealer IS NOT the place to service your car. DO NOT COME HERE! More

by Deecee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abraham Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joao Kim
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Oct 14, 2022 -

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful 1
October 12, 2022

You are the best dealer in Los Ángeles California. I always buy my cars in this dealer More

by rennnne55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
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Oct 14, 2022 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

Helpful 1
October 12, 2022

Agent Peter Kim, was so professional that this is the second time I'm buying a Toyota car from him. Great dependable car from Toyota however true rewarding was dealing with Peter again. Thanks. More

by Jacob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim
Report | Print
Oct 14, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Toyota of Downtown LA Team

Helpful
October 12, 2022

Kevin in sales and Will in financing were both great, courteous, and helpful. They were very friendly and it felt like they were really trying to help me out. More

by Alex F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin V. in Sales & Will in Financing
Report | Print
Oct 14, 2022 -

Toyota of Downtown L.A. responded

Alex, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Kevin's and Will's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Toyota of Downtown LA Team

Helpful
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