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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,042 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,042 reviews

January 16, 2024

They over filled my tank with oil during the oil change, and it spilled out. Had to pay someone to clean it and drain the oil again. More

by blkluvbird
Recommend Dealer
No
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Jan 16, 2024 -

Toyota of Lancaster responded

I'm sorry to hear about your experience. If you have any issues or concern please do bring the vehicle back in to our service department so we can get your issues or concerns addressed.

January 16, 2024

Their great, always helpful. Never have a problem,whenever I go for service. Love the staff More

by pebz51
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Jan 16, 2024 -

Toyota of Lancaster responded

Thank you so much for your positive rating of your recent service visit

January 16, 2024

It was great It's been great I'd definitely go back again see you next service More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Ok
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Jan 16, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

January 16, 2024

Always awesome customer service from start to finish! !! The service team from personal service to the young ladies that verify my appointments More

by 2WHITESNHAWAII2019
Recommend Dealer
Yes
Employees Worked With
Tawnya
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Jan 16, 2024 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

January 16, 2024

Great experience. Took me as a walk in and got me right out. Terrific service More

by marlonhqz
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
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Jan 16, 2024 -

Toyota of Lancaster responded

We’re humbled by your support and look forward to being your preferred choice in the future.

January 16, 2024

My experience with the dealership has always exceeded my expectations. Never once had any issues More

by cantonio1656
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Report | Print
Jan 16, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

January 16, 2024

Very efficient and kind My experience was great The service department was great and fast More

by cmamom76
Recommend Dealer
Yes
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Jan 16, 2024 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

January 16, 2024

They did a great job of replacing a part and got me in and out really smoothly. More

by BOHEMIANMINX
Recommend Dealer
Yes
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Jan 16, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

January 16, 2024

I made an appointment at a certain time but I had to wait approximately 25 minutes for the attendant to help me More

by DGeLMONT.mD
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jan 16, 2024 -

Toyota of Lancaster responded

Thank you for your 5 star review. I'm sorry to hear that you had to wait longer than expected to be helped by an advisor and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

January 16, 2024

Parts sales process is frustrating; having to switch from parts guy to the cashiers was really annoying every time. Parts guy was not polite, helpful, or even interested in helping me. Service guy recommende More

by leslie.a.carver
Recommend Dealer
No
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Jan 16, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

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