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Toyota of Lancaster

Lancaster, CA

4.5
5,976 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,976 reviews

October 13, 2023

Victoria Cuevas was an awesome customer service rep and I appreciate her help. Thank you More

by donbengals25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cuevas
Oct 13, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

October 13, 2023

They get us in and out in a timely manner. Chanin is the very best. More

by royandpamw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

October 12, 2023

Helpful, patient, good service. Javier is excellent because he is respectful, informative, and got me a good deal. More

by WALKER3062
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Gutierrez
Oct 12, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 12, 2023

Good amable excelente explica bien es personal tiene carisma buen vendedor cae bien sonríe excelente persona More

by SARACAYHAILEY
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

October 11, 2023

He is an excellent onesti and professional server I recommend him to everyone ead frofecional More

by deboys82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

October 11, 2023

I’m satisfied with the way the service was acted upon, and the team did a good job. Thank you. More

by SUSANLJ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

October 11, 2023

My appointment was at 10am I arrived 16 min late my fault entirely and I was checked in by 1030, so far no problem. At 130pm advisor said I had 4 cars in front of me, ok no problem. 224pm I asked again and I More

by Jesse
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can remember name
Oct 11, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. We are in the process of hiring new staff to lessen the wait time by our Loyal Toyota Customers. If you'd like to discuss this further you can reach out to me at (661) 952-2103

October 11, 2023

Excellent customer service. Like the suggestions given to me while I take my car in for a oil change. More

by CORTEZM743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
Oct 11, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

October 10, 2023

The work was done very quickly. When I have my chevy or gmc serviced the dealership would wash my vehicle. Where as lancaster toyota does not Also the other dealers would drive More

by JONAV54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody
Oct 10, 2023 -

Toyota of Lancaster responded

Thank you for your review and feedback. Unfortunately, at this time we don't offer a complimentary carwash but next time please do mention it to the service advisor and I'm sure we will be able to run your vehicle through the wash. I do apologize that you were not walked to your vehicle, as it is part of our process and it seems like we do need to reiterate that to our staff.

October 10, 2023

They keep your car in good shape, they polite and helpful. If you have a appt. they don't keep you long that what I like. They do Good work. More

by kbailey5478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path

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