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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,036 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,036 reviews

June 20, 2023

They did a great job communicating with me and letting me know what my options were for my car. More

by DAWNCHRISTINE87
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

June 19, 2023

$608 for front brake pads and turning of rotors is out of hand. $315 for the back. More

by jclssparks.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
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Jun 19, 2023 -

Toyota of Lancaster responded

We appreciate your feedback. I completely understand you might think the prices are a bit high, but it does depend on the model of your vehicle. Keep in mind you are getting expert technicians and genuine Toyota parts used on your vehicle. You can always ask the advisor or go onto our website under Service specials and coupons.

June 19, 2023

Awesome deal v e r y g o o d A A A A A More

by UNMUEANG888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you

June 18, 2023

Service center, Victoria - awesome support. Very professional always helpful. We own 3 Toyotas. And very happy with trucks and cars. Thank you. More

by hundtoft313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with her

June 18, 2023

Great customer service and support. I was treated well and with respect. I’ll return for all my work on my car More

by 9timesbless.ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

June 17, 2023

When I had my 4Runner 2005 vehicle serviced (6/2/23) at Sierra Toyota in Lancaster,CA I discovered a little while later that emergency cash I had hidden in an envelope underneath the trunk mat was no longe More

by agenato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Jimenez
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Jun 19, 2023 -

Toyota of Lancaster responded

I'm sorry to hear your money went missing. I'm sure the whole situation is very frustrating but in all honesty I haven't heard of any of our employees taking from our customers. We value all our customers and always try to give back to the community. I will definitely bring this issue up and make sure it is discussed in our meeting.

June 17, 2023

Good service helpful staff . Good service helpful staff. Clean facility. Fast service. Easy to get appt More

by darrylbossier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Adcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raed Alzrigat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Anwer
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Jun 19, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

June 17, 2023

Douglas is great, he is very kind, professional and helpful. The only problem is the technician removed the tire rotation sticker from Costco. More

by chen.yongqiang
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you and we apologize for any inconvenience the removal of the sticker may have caused you

June 16, 2023

Your dealership is on the top of my list for the servicing of my vehicles. Service dept is most definitely customer friendly/helpful. Considering I had to deal with an outside ( warranty) company yo More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny. ( Technician)
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Jun 16, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

Jun 22, 2023 -

Ray responded

Most definitely. Thanks Again

Jun 22, 2023 -

Toyota of Lancaster responded

Thank you, have a great day and hope to see you in the near future.

June 16, 2023

I had done most of my research on line to purchase a Highlander. The dealership kept my purchase very easy and uncomplicated. More

by Happy Customer
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Garay
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Jun 16, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

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