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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,995 Reviews
Call Service Center (661) 948-0731

3,995 Reviews of Toyota of Lancaster - Service Center

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May 10, 2024

The hand full of times I’ve been there, the staff has treated me with nothing but kindness and always courteous with my time. I don’t regret choosing Lancaster Toyota. More

by sergiotreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

May 09, 2024

Service center employees were great! Nancy was awesome and so was Gustavo. I wouldn’t however buy another vehicle from this establishment! More

by shawonnaross54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Asaad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Toyota of Lancaster responded

I’m sorry to hear about your experience with us. It sounds like you had a frustrating time, and we believe we tried to do all we could to make it right for you. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please call me or ask for me if you would think about giving us another chance to earn your business.

May 09, 2024

Professional, friendly, very helpful, Patient, willing to answer your concerns, Fast and speedy service, overall excellent performance. More

by guapo750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.

May 09, 2024

Great job and accurate service - Personnel involved in the service was very friendly and knowledgeable of what they’re doing. More

by DSANTIED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

May 08, 2024

Love the service always patient due to I never hve an appointment 😀Thks I come alll the way from la More

by Shenda Bogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 08, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

May 07, 2024

People are helpful, even if I'm not under their care, they still help and ask if I have any questions. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024

Really like the service at the dealer, Eric was very professional, knowledgeable and friendly. I’ll definitely coming back. More

by NICKNGUYEN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

May 06, 2024

Gustav gave excellent customer service and everybody there, including the staff, and Mechanic explaining everything about my car. Your location has always given me great customer service. More

by loanresolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

May 04, 2024

Very good customer service. They were happy to help solve my problems that arose. Excellent More

by NJMTINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Garay
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May 06, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

May 02, 2024

Great customer service, was seen at my appt time. I was called when my car was finished. I was told what was serviced More

by RED90222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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