Toyota of Naperville

This was BY FAR the best car buying experience I have ever had! Ilene was kind, patient, knowledgeable and made sure to answer all of my many questions. I was so nervous and she treated me as if I were h ever had! Ilene was kind, patient, knowledgeable and made sure to answer all of my many questions. I was so nervous and she treated me as if I were her own daughter. She stayed late just to make sure I knew how to use my phone with my new car - AMAZING! David made sure to explain my additional aftermarket options and Vinnie was extremely pleasant when he called to tell me my car was ready for pickup. Rich, our Finance Manager, explained everything and made the process so painless we were absolutely blown away. Needless to say, we will ONLY be purchasing vehicles from here in the future and I 100% recommend Ilene, Rich, David, Vinnie and the entire team! THANK YOU!! More

Frank took good care of me with my red 04 Camry. He explained to me what was major items to get fixed. He is honest!! explained to me what was major items to get fixed. He is honest!! More

I worked with Jacob in purchasing a car and he provided high quality customer service. He was able to work with me and provided thorough explanations of everything. Highly recommend! high quality customer service. He was able to work with me and provided thorough explanations of everything. Highly recommend! More

Jaime Abrego was great to work with during the purchase our Certified Pre-Owned 2017 Toyota Highlander. Jaime made our car-buying experience enjoyable, and he answered all of our questions, as he patientl our Certified Pre-Owned 2017 Toyota Highlander. Jaime made our car-buying experience enjoyable, and he answered all of our questions, as he patiently guided us through the purchase process. Thank you Jaime! More

Ilene was so patient and understanding to my needs. She was very professional and personable. All said I would refer family and friends to her. Thank you was very professional and personable. All said I would refer family and friends to her. Thank you More

Zeke Beltran did an awesome job in getting us into our Certified Preowned 2020 Toyota Highlander! We highly recommend both Zeke and Toyota of Naperville! Certified Preowned 2020 Toyota Highlander! We highly recommend both Zeke and Toyota of Naperville! More

Bought a new car from the dealership. Very helpful staff. Jorge and Bobby from Sales explained everything and answered all my questions. Tim, the sales manager gave me a good deal. Mukesh from finance explai Jorge and Bobby from Sales explained everything and answered all my questions. Tim, the sales manager gave me a good deal. Mukesh from finance explained different warranties very well and helped me decide what is required and what is not. Very happy with their service. More

Harvey really took care of me & I was very happy with the NO haggle deal. The whole transaction took 2 hours - a personal best to me. NO haggle deal. The whole transaction took 2 hours - a personal best to me. More

I have purchased 3 vehicles from this dealership over the course of 15 years (I still have the 1st one) and I can honestly say this is the best Toyota dealership out there. Product Specialist - Ilene Bitt course of 15 years (I still have the 1st one) and I can honestly say this is the best Toyota dealership out there. Product Specialist - Ilene Bitton-Prosniewski, extremely knowledgeable and helped guide me to the perfect vehicle. Business Manager - Richard Heidecke explained all payment options making it absolutely pain free. Sales Manager Ryan Botica worked with Ilene to get me in the car I wanted. Steve Pacchiano - Pre-owned Sales Director took the time to to explain how they came to the offer for my trade that they did. Purchasing a vehicle can be such a stressful experience and I'm honestly saying this dealership takes all that away. Thank you all Naperville Toyota. Cindy More

Bobby was great through the entire process. He showed us many Vehicles until we found the one that fit our need. He is very knowledgeable and worked with us on obtaining our family vehicle. many Vehicles until we found the one that fit our need. He is very knowledgeable and worked with us on obtaining our family vehicle. More