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Toyota of Naperville

Naperville, IL

4.9
8,208 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,208 reviews

August 25, 2020

La experiencia de comprar un auto puede ser estresante, pero gracias al personal de Toyota of Naperville y en especial a Jaime Abrego, la compra del auto que necesitaba fue de lo mas sencillo, te hacen se More

by Norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Aug 26, 2020 -

Toyota of Naperville responded

Norman, muchas gracias por tus lindas palabras sobre Jaime. Esperamos que disfrute de su nuevo automóvil y háganos saber si podemos hacer más por usted. - Travis Jackson, Gerente General de Ventas 630-615-4523

August 25, 2020

Great guy very sharp helpful A fantastic asset for ur Great guy very sharp helpful A fantastic asset for ur company Not only did he go above and beyond to get me a great rate also made it very easy More

by lukesatish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve , Mukesh Mehta
Aug 25, 2020 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Travis Jackson, General Sales Manager 630-615-4523

August 23, 2020

Great service and very kind. Thank you so much for making the decision easy. Great job Bobby you got me to sign!!! Rav4 EXL AWD 2020 More

by Aguilars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Heidecke
Aug 24, 2020 -

Toyota of Naperville responded

Thank you so much for your kind words about our dealership! We really appreciate you taking the time to share your experience with us. Enjoy your new RAV4! - Travis Jackson, General Sales Manager 630-615-4523

August 23, 2020

Everyone was nice and friendly. Bobby was really helpful and professional. Super patience as well since it took a week to get the car. But we are happy with our car! Thanks a lot! More

by Eram1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We're happy to hear that you had such a great experience. Come back and see us again soon! - Travis Jackson, General Sales Manager 630-615-4523

August 22, 2020

Es muy bien este lugar compre un RAV4 con Alain Vilma. Ere muy bien la experiencia que tuve con Alain. Este lugar es muy bien y voy a regresar y comprar otro caro pronto More

by edgarvive91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Aug 24, 2020 -

Toyota of Naperville responded

Muchas gracias por tus lindas palabras sobre Alain, Ed! Esperamos que disfrutes tu nuevo auto y por favor dejanos saber si podemos hacer algo mas por ti! - Travis Jackson, General Sales Manager 630-615-4523

August 22, 2020

Just finished purchasing a certified pre-owned Toyota. Our salesperson, Yakoob (Jacob) Basathia was wonderful. Very polite, accommodating, and had our best interests in mind. Thank you for a great experie More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Aug 24, 2020 -

Toyota of Naperville responded

Thank you for your kind words about our dealership, Amy! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Travis Jackson, General Sales Manager 630-615-4523

August 22, 2020

We thoroughly enjoyed our experience here! Edgar Alcantar was very knowledgeable and exceptional in ensuring that we were well taken care of! Excellent service!! A+ More

by Hannahebohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2020

Excellent fast and efficient salesman. I worked with Alan Vilma came towards me and helped out. He didn’t waist my time and payed attention to my need and questions. More

by knikitamartin99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Aug 24, 2020 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now! - Travis Jackson, General Sales Manager 630-615-4523

August 22, 2020

Jorge since the beginning treat us which respect and works for us so we can have the car we were looking, thanks Jorge a Eddi for your help More

by Mariaesther5052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Toyota of Naperville responded

Thank you for taking the time to review our dealership! We really appreciate your kind words about our staff and we'll be sure to pass those along. Come back and see us again soon! - Travis Jackson, General Sales Manager 630-615-4523

August 21, 2020

Alain helped me find a good car I will recommend him for any body who need a car in the future. I found a nice all wheel drive red Toyota rav 4 More

by Ndijacenta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Aug 21, 2020 -

Toyota of Naperville responded

Thank you for the five-star rating! We really appreciate the support. Enjoy your RAV4 and have a great weekend! - Travis Jackson, General Sales Manager 630-615-4523

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