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Toyota of Naperville

Naperville, IL

4.9
8,852 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,852 reviews

May 27, 2023

Great deal with wonderful dealership and they have great service. This is my second vehicle purchase here. Ask for Bobby! More

by sundayadegbite50
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Bobby has a great personality, is responsive to communications, and met all expectations. He especially worked hard on activating the Toyota app. More

by Ace
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

This is my fourth vehicle purchase with Bobby and my family is always happy with his great customer service! Toyota of Naperville has always taking care us and if you are looking for a Toyota product as More

by Gabriel43
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

I had a great experience purchasing my Honda CR-V at Toyota Naperville! Special thanks to Allan Marcial who helped me find a car at a great price and Sherri Pacchiano They made everything very easy.They More

by rodajane2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Marcial
May 25, 2023

People are nice and Harvey was nice and knowledgeable about the cars. Was quick and easy More

by Davidj1141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Davidj1141 responded

Quick and easy process

May 25, 2023

Zero stress, very professional, everyone I got to talk to was very informative and helpful. Best experience I've had at a dealership. I got to speak with Allan, Eduardo, and Dave, they were the ones to take More

by Jordan M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Marcial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Racine
May 24, 2023

My husband and I had a great experience at this Toyota! We highly recommend Bobby. He stayed in contact with us the entire time our car was being built, sent pictures as soon as the car came in because we More

by ashley.elliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mukesh Mehta
May 22, 2023

EXCELLENT experience from start to finish! Harvey N. was friendly, knowledgeable and great to work with. Same is true for the others we met with when finalizing the purchase. We would definit More

by jjhandzik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia , Mukesh Mehta
May 19, 2023

The personnel at this dealership have always been good to me, answering questions, assuring me, helping and treating me like a very valued customer. The maintenance always is done with care and i have always More

by CAbramofsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Vicicondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Suva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Marcial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phone schedulers , Jacub Gawlik
May 19, 2023

In my previous review of Toyota of Naperville, I failed to mention Mr. Jose Rivera. He is the sales manager of pre-certified cars. He was great to do business with as he was fair and moved the needle enoug More

by twc06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Ponulak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Pacchiano
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