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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,481 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,481 reviews

January 01, 2025

Dealership was friendly and staff was very helpful. They even offered snacks and coffee while negotiating. More

by ROKONJR
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Warrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Scranton responded

ROKONJR, Thank you for your wonderful review! We're so glad to hear that you found our team friendly and helpful. We believe the little extras, like snacks and coffee, help make the experience more enjoyable. It was a pleasure working with you, and we truly appreciate your feedback. If you ever need anything, don't hesitate to reach out! Warm regards, The Toyota of Scranton Team

December 31, 2024

Excellent personal service and concern about my car and my service options as always great More

by JSULLIVAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Scranton responded

JSULLIVAN15, Thank you for your kind review! We're so glad to hear that you continue to have excellent experiences with our team. Providing personal service and keeping you informed about your car and service options is always our top priority. We truly appreciate your loyalty and look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

December 31, 2024

Great service and professional employees. Highly recommended for car needs and fast and effective service . More

by SHARON.THISTLE2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Felkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Scranton responded

SHARON.THISTLE2005, Thank you for your fantastic review! We're thrilled to hear that you received great service from our professional team. Your recommendation means a lot to us! We’re always here to provide fast and effective service whenever you need it. Thanks again, and we look forward to seeing you next time! Warm Regards, The Service Team Toyota of Scranton

December 30, 2024

Corey went above and beyond what would be expected. Always available for any questions regarding Mr Highlander More

by SQUIRREL672024
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gatto
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Dec 30, 2024 -

Toyota of Scranton responded

SQUIRREL672024, Thank you so much for your kind review! We're thrilled to hear that Corey went above and beyond to assist you and was always available to answer your questions about your Highlander. Providing exceptional service is what we strive for, and we’re glad Corey delivered. If you need anything else in the future, don’t hesitate to reach out! Warm regards, The Sales Team Toyota of Scranton

December 30, 2024

Everyone was kind and courteous and extremely helpful,Corey did a great job working with me in accommodating what I was looking for. More

by COACHCFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Toyota of Scranton responded

COACHCFG, Thank you for your wonderful review! We're so glad to hear that Corey and the rest of our team were kind, courteous, and helpful throughout your experience. It’s great to know Corey was able to accommodate your needs and make the process a positive one. We appreciate your feedback and look forward to helping you again in the future! Warm regards, The Toyota of Scranton Team

December 30, 2024

So far good experience with my salesman Corey. He's been getting the repairs needed on my vehicle and following up with phone calls to see how my vehicle is running and how the repairs are working More

by WAGSWAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Toyota of Scranton responded

WAGSWAY1, Thank you for sharing your experience! We're happy to hear that Corey has been taking great care of you and ensuring your vehicle is running smoothly after repairs. Providing excellent follow-up and service is something we strive for, and we’re glad Corey delivered. We also appreciate your kind words about our maintenance department. If you ever need anything else, please don’t hesitate to reach out. Thanks again for your feedback! Warm regards, The Sales Team Toyota of Scranton

December 30, 2024

Grate dealership every one was very helpful and the sales guy was very helpful will recommend them More

by KAMIEJ7
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Toyota of Scranton responded

KAMIEJ7, Thank you for your kind words! We're so glad to hear you had a great experience with our team and found everyone helpful. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

December 28, 2024

Justin was very efficient and knowledgeable. He also gave advice on prepayment options. He was very pleasant and friendly. More

by lmv1029
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Felkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Toyota of Scranton responded

lmv1029, Thank you for your thoughtful review! We're so glad to hear that Justin provided you with efficient and knowledgeable service while also offering helpful advice on prepayment options. It's great to know he made your experience pleasant and friendly. If you need any further assistance, please don’t hesitate to reach out. We appreciate your feedback! Warm regards, The Toyota of Scranton Team

December 28, 2024

My Experience was good. Very friendly people at the dealership. I would recommend them to anyone More

by LEESHA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Toyota of Scranton responded

LEESHA65, Thank you for your kind review! We're so glad to hear you had a good experience and found our team friendly. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Enjoy your vehicle! Warm regards, The Service Team Toyota of Scranton

December 27, 2024

Just went back to Toyota after years of Ford. Toyota hands down the best in regards to service to the customer. I’m glad to be back in the Toyota family More

by SQUIRREL672024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Patino-Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Toyota of Scranton responded

SQUIRREL672024, Welcome back to the Toyota family! We're so glad to have you with us again and thrilled to hear that you’re enjoying the customer service experience. Thank you for choosing Toyota—we’re here to keep providing you with top-notch service for years to come. We appreciate your kind words and look forward to seeing you again! Warm regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton

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