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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,468 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,468 reviews

April 16, 2025

Nice people to deal with. Staff made car buying easy. I would recommend buying a car from this dealership. More

by AKKP
Recommend Dealer
Yes
Employees Worked With
Jim Luyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrianna,Neff
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Apr 16, 2025 -

Toyota of Scranton responded

AKKP, Thank you so much for the wonderful review! We're thrilled to hear that our team made your car-buying experience easy and enjoyable. We truly appreciate your recommendation and look forward to being here for you anytime you need us. Enjoy your new vehicle. Warm regards, The Sales Team Toyota of Scranton

April 15, 2025

Everyone wanted to help in any way possible with all my questions. Very curtious and will recommend ths place to everyone I know More

by BADTEMPER1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerardo Patino-Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Toyota of Scranton responded

BADTEMPER1, Thank you for the great feedback! We're so glad to hear that our team was courteous and eager to assist with all your questions. Your recommendation means the world to us, and we truly appreciate you spreading the word. We look forward to welcoming you back anytime! Warm regards, The Sales Team Toyota of Scranton

April 15, 2025

Hailee is the best! She explains everything clearly, so there are no surprises. She also kept me informed of the status, via text. More

by aprilshowers38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Toyota of Scranton responded

aprilshowers38, Thank you so much for the kind words! We're thrilled to hear that Hailee made your service experience clear and comfortable from start to finish. Keeping our guests informed every step of the way is a top priority, and it's great to know Hailee delivered just that. We truly appreciate your feedback and look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

April 13, 2025

Highly professional, not high-pressured. They listened to our needs and found the right vehicle. More

by gratefulgardener356
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Luyster
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Baum, Sales Professional
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Apr 13, 2025 -

Toyota of Scranton responded

gratefulgardener356, Thank you for the wonderful feedback! We're so glad to hear that you felt listened to and supported throughout your experience. Our team takes pride in providing a professional and pressure-free environment, and it's great to know we were able to help you find the right vehicle. Thank you for choosing Toyota of Scranton! Warm regards, The Sales Team Toyota of Scranton

April 13, 2025

We got an appointment quickly and they did the inspection we needed. Well done. Always friendly and professional. More

by FEDERALLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Warrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2025 -

Toyota of Scranton responded

FEDERALLOCK, Thank you for the great feedback! We’re glad we could get you in quickly and take care of your inspection efficiently. It’s always our goal to provide friendly, professional service every step of the way. We appreciate your continued trust in Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

April 12, 2025

Great service and attentive service support! Also , love that I can work and enjoy a snack while waiting for my car service to be completed . More

by COACHANDSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2025 -

Toyota of Scranton responded

COACHANDSUE, Thank you for the great review! We're glad you enjoyed the service and the convenience of being able to work and grab a snack while you waited. We aim to make every visit comfortable and stress-free. We appreciate your kind words and look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

April 10, 2025

Everyone was very professional and fulfilled all my questions. Emily was most helpful in not only the sale of the vehicle but explaining everything to me and the operation of the vehicle More

by John Hudak
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
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Apr 10, 2025 -

Toyota of Scranton responded

Hi John, Thank you so much for your kind words! We’re thrilled to hear that our team was able to answer all of your questions and provide a professional experience. Emily will be especially happy to know that her efforts in both the sale and vehicle orientation made a positive impact. We truly appreciate your business and hope you’re loving your new vehicle! Warm regards, The Sales Team Toyota of Scranton

April 10, 2025

Friendly, helpful, and caring. I was apprehensive about getting a new car and everyone was very helpful through the whole process and I was able to leave knowing I was upgrading to More

by AKOBESKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Toyota of Scranton responded

AKOBESKY, Thank you so much for your kind words! We’re thrilled to hear that our team helped ease your apprehension and made the process of upgrading to a safer, more modern vehicle a smooth one. It’s wonderful to know the trade-in was easy and the service met your expectations. We truly appreciate you choosing us and look forward to being here for you whenever you need us! Warm regards, The Sales Team Toyota of Scranton

April 07, 2025

Very nice people who would just about do anything for customers. Keep it up Scranton Toyota. More

by DELARKIN2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Toyota of Scranton responded

DELARKIN2000, Thank you for the kind words! We're so glad you had a great experience with our team. We truly care about our customers and always aim to go above and beyond. Your encouragement means a lot—thanks for being part of the Toyota of Scranton family! Warm regards, The Service Team Toyota of Scranton

April 06, 2025

The dealership was highly professional. They were quick with my service and were not pushy. More

by BCRONAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Winkler
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Apr 07, 2025 -

Toyota of Scranton responded

BCRONAUER, Thank you for the great feedback! We’re happy to hear you had a professional and efficient experience with us. We believe in providing honest service without any pressure, and we’re glad that came through. We appreciate your visit and hope to see you again! Warm regards, The Sales Team Toyota of Scranton

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