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Toyota of Scranton

Scranton, PA

4.7
5,045 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,045 reviews

July 31, 2020

Great team. Made my experience one of the best I’ve ever had. I will recommend al of my contacts to the team at Toyota of scranton. More

by KENNETHWALLEY5125
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Sampogne, Allen Blad, Curt Manck
Sep 01, 2020 -

Toyota of Scranton responded

Kennethwalley, thank you for the perfect, 5 star review. We look forward to working with you in the future. Take care.

July 30, 2020

Good, AJ is a excellent salesperson and people over there were really nice. I give AJ a five star, he is a great salesperson very helpful. More

by XIANGNIWANG7
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Wallace
Jul 31, 2020 -

Toyota of Scranton responded

XIANGNIWANG7, thank you for giving AJ a perfect review. He truly is all about providing the best experience for his customers. We are so happy you had such a nice time purchasing your new vehicle. Take care.

July 29, 2020

Thank you very much for your taking your time with us period I came to buy a car. You are really very generosity. I appreciated. More

by SRCCYLIRO
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmad Wasal, Ron Pritchyk, Howard Sweeny
Jul 31, 2020 -

Toyota of Scranton responded

srccyliro, we appreciate your perfect, 5 star review. We are thrilled you had an outstanding buying experience. Enjoy your new vehicle. Take care.

July 28, 2020

Great Experience! My wife and I had a fantastic experience with the Toyota of Scranton team purchasing our certified used vehicle. The Sales and financing teams were in More

by PJH5138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Jul 29, 2020 -

Toyota of Scranton responded

Great review! Thank you for your positive feedback on your experience. We are here to help... Enjoy your new vehicle. Take care.

July 28, 2020

I had a great experience! Jax was very helpful every step of the way. He got me in the car I wanted quickly. Even set me up with a tech savvy Mark to show me all that my Highlander has to offer. More

by BHUGHES405
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jax Gonaky five stars
Jul 29, 2020 -

Toyota of Scranton responded

Thank you for taking the time to inform us how we did when you were here to purchase your vehicle. It is good to know Jax and Mark were so helpful. That is their goal. Thank you. Take care. Enjoy your Highlander.

July 28, 2020

This dealership is awesome! Everyone is so accommodating and professional! Ryan Cali, Jax, Joe Gato all made our buying experience exceptional! We will be long time customers ! More

by Nicole0715
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jax our sales personae was awesome !!! As well as Joe Gato!!!
Jul 29, 2020 -

Toyota of Scranton responded

We are delighted you are so happy with your purchase and our Team. Thank you for the perfect, 5 star review. Take care.

July 27, 2020

Bryan in sales was extremely amazing, not pushy, I’d buy another car off him any day. And they fixed the few things that need to be taken care of and made sure we were satisfied! More

by SHABOYGAN98
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Toyota of Scranton responded

It is nice to know you are satisfied with your purchase and our team. Thank you for the perfect, 5 star review. Enjoy your new vehicle. Take care.

July 27, 2020

Had some difficulty when came to pick up the vehicle but the service advisor made it right and got us out before we they closed. Satisfied with the service. More

by MARKEBERHART
Recommend Dealer
Yes
Employees Worked With
David Grieco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Toyota of Scranton responded

Mark, it does come down to how we handle a problem. We are happy to know Dave was able to make it right for you, and you are satisfied and will return for service. Take care.

July 25, 2020

Excellent Experience Second lease with this dealership! Service and Staff are outstanding! Special thanks to Jax Gonsky and Michael Reilly!! Highly recommend and will be b More

by Boymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales -Jax Gonsky - 5 Star Rating!!!!!, Michael Reilly
Jul 29, 2020 -

Toyota of Scranton responded

Boymom, thank you for your loyalty to our dealership. It is good to know you had an awesome experience with Jax and Michael. I know they work very hard at providing the best customer service. Thank you for recognizing that fact. Enjoy your new vehicle. Take care.

July 24, 2020

Poor negotiation skills While shopping around for a Tundra I stopped in at Toyota of Scranton. I was trading in a used SUV, was offered $8,000 less on trade in than a compet More

by Tundra Shopper
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maxx Broden
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