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Toyota of Scranton
Scranton, PA
4,963 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,963 reviews
August 03, 2022
Only dealership in over thirty years where every visit is a pleasure. Staff is courteous, helpful and efficient. They are direct about service and setting accurate expectations and keeping me informed of the a pleasure. Staff is courteous, helpful and efficient. They are direct about service and setting accurate expectations and keeping me informed of the status of my car. I would recommend Toyota of Scranton to everyone. More
by DAVE
Verified CustomerEmployees Worked With
Helpful August 02, 2022
This was the best dealership I've bought a car from in my 28 years of buying/leasing vehicles. First Class! 28 years of buying/leasing vehicles. First Class! More
by AC31078
August 02, 2022
Disappointed -Too much of a rush to get the paperwork started and little time to actually look at what I was buying. -Credit score was wrong -Test drive in the rain was a joke -Two different times for started and little time to actually look at what I was buying. -Credit score was wrong -Test drive in the rain was a joke -Two different times for the detailing department to do their job -mistake trading in my car -Toyota is really making their trucks cheap and stripped down, Not the company it used to be. Very disappointed 😞 More
by VETTESTER1978
Employees Worked With
Frank vieira
August 02, 2022
Doug was awesome. He walked me thru the lease step by step. He was professional and courteous He walked me thru the lease step by step. He was professional and courteous More
by LRODWAY46
Employees Worked With
July 30, 2022
Jax was the one who had sold me my vehicle and I give him a 5 star. He answered any questions that I had asked in a timely manner , was kind , and also got me my vehicle in a quick hurry . He was awesome! Al a 5 star. He answered any questions that I had asked in a timely manner , was kind , and also got me my vehicle in a quick hurry . He was awesome! Also a shout out to Rich the financing manager he was an awesome person in helping as well. More
by ASHLEY.LYNN1308
July 30, 2022
Customer focused,extremely knowledgeable and very friendly. The sales experience was probably the best I had in a very long time.The salesperson listened to my needs and cared. I would happily refer friendly. The sales experience was probably the best I had in a very long time.The salesperson listened to my needs and cared. I would happily refer any friends to your dealership. I believe you will have my next car/truck purchase. Joe Kolankiewicz More
by JKOLANKIEWICZ742
Employees Worked With
Frank,Vieira.Salesperson on, Howard Sweeny
July 29, 2022
This dealership takes care of you 110%. When you need something they’re always on top of it and takes care of the problem right then and there. Totally recommend! When you need something they’re always on top of it and takes care of the problem right then and there. Totally recommend! More
by WFLETCHER1992
July 29, 2022
No complaints. Decent service. Done in a reasonable amount of time. All work completed to a satisfactory level. Decent service. Done in a reasonable amount of time. All work completed to a satisfactory level. More
by CHICAGOBEARS3485
Employees Worked With
July 29, 2022
Stephanie was helpful and professional and offered a courtesy ride and contacted me and provided a return ride to Toyota. She also walked me to my truck to make sure everything was good to go. courtesy ride and contacted me and provided a return ride to Toyota. She also walked me to my truck to make sure everything was good to go. More
by SNN334
Employees Worked With
July 28, 2022
Everybody at TofS seems very customer-oriented, friendly, and efficient. Purchased a 2021 RAV at TofS because based on their excellent service and care of my '05 Corolla (370K miles) told me that this is the and efficient. Purchased a 2021 RAV at TofS because based on their excellent service and care of my '05 Corolla (370K miles) told me that this is the place I was going to purchase a new vehicle. Kudos to Jax and Jason for an exceptional experience. More
by PHIL806
Employees Worked With
Jason, Jax
