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Toyota of Scranton
Scranton, PA
4,948 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,948 reviews
July 25, 2022
Brought my RAV 4 for my 5000K maintenance. The staff was courteous, punctual, and professional. The staff was courteous, punctual, and professional. More
by bomgirl
Verified CustomerEmployees Worked With
Helpful July 22, 2022
Very good service, as usual! There’s never been an issue, and if there were, I’m sure they’d make it right. There’s never been an issue, and if there were, I’m sure they’d make it right. More
by JRSHERIDAN3
Employees Worked With
Other Employees :
Travis Langlois, Curt Manck
July 22, 2022
You can never with losing a lung even if you go in for just oil just oil More
by JCASS1945
Employees Worked With
July 21, 2022
It is very nice to buy new RAV4 le 2022 but it has no remotely open trunk of car and rear and front senser. Parking senser not installed.very much all other is excellent and price is little bit more than remotely open trunk of car and rear and front senser. Parking senser not installed.very much all other is excellent and price is little bit more than the past time. More
by PURNA_BASNET10
July 21, 2022
Frank, my sales associate, was very nice, helpful, and polite. The place was clean. I recently had a visit due to the mark I had in my car when I picked it up that I couldn't find but finally found and so polite. The place was clean. I recently had a visit due to the mark I had in my car when I picked it up that I couldn't find but finally found and some other marks. There was broken glass in the parking lot. I brought it to the team's attention and it was taken care of immediately. James brown is an asset to your company. He was very helpful and nice. Front desk administrator is wonderful. Note for the financial paperwork: You should give a small manilla envelope with the paperork. It is too much for the business envelope and the envelop rips very easily. Note about the Camry: The headrests are uncomfortable with the curve forward, especially for short people like myself. I took about a two hour trip to Allentown, PA and had a stiff neck. Had to figure out a way to position my neck so that wouldn't happen on the way home. Otherwise, I am happy with the car. More
by FRIENDCEEJ
July 21, 2022
Excellent customer service. Very good communication. I would highly recommend their service department to anyone. Staff was courteous & helpful. Very good communication. I would highly recommend their service department to anyone. Staff was courteous & helpful. More
by thebread1
Employees Worked With
July 20, 2022
Purchased my car on 6/13/2022, I noticed that the tint on driver side passenger window had been scraped by a razor when window sticker was removed. Contacted dealer within the hour and was told it would be r driver side passenger window had been scraped by a razor when window sticker was removed. Contacted dealer within the hour and was told it would be repaired. Over the last month I have reached out numerous times and there is still no resolution. More
by slickjoeym
July 19, 2022
Very nice. Employee Ahmad went well above the call of duty. He even bought me lunch. I ended up buying a new Tacoma from him. He deserves employee of the month! Employee Ahmad went well above the call of duty. He even bought me lunch. I ended up buying a new Tacoma from him. He deserves employee of the month! More
by MARKMICHALSKI58
July 19, 2022
Excellent personized service! ! Joe, George and the rest of the team continue to make my buying/leasing experience easy! This is the type of service that continues to bring us ba ! Joe, George and the rest of the team continue to make my buying/leasing experience easy! This is the type of service that continues to bring us back each time we are in the market for a new vehicle. More
by kellyatro
