Tucson Subaru

Good followup, but no high pressure Tucson Subaru values building solid customer relationships. Our sales representative, Spence Bilbo, was knowledgeable and answered our questions about Tucson Subaru values building solid customer relationships. Our sales representative, Spence Bilbo, was knowledgeable and answered our questions about features of the SUV were considering. He was eager for our business, but he did not pressure us. He was friendly, prompt in responses, and never pushy. He was also respectful of Subaru's competitors and did not speak poorly about them. Jennifer Duran efficiently handled the financial transaction. All in all, it was the most pleasant car buying experience that we have ever had. More

2018 Subaru Outback I had a great experience buying my certified used 2018 Subaru Outback. Ken even took me to pickup my kids from school before the sale was complete. I had a great experience buying my certified used 2018 Subaru Outback. Ken even took me to pickup my kids from school before the sale was complete. Overall, it was a great experience and I wouldn’t hesitate to buy from Tucson Subaru again. More

Too busy ! Steve was a great guy to deal with however he had three customers at the same time and we felt a little bit neglected and we were buyers of the net he Steve was a great guy to deal with however he had three customers at the same time and we felt a little bit neglected and we were buyers of the net he did a great job More

Easy Experience! Tucson Subaru was an excellent group to work with as I searched, researched and finally decided on my "new to me" car! Everyone at the dealership was Tucson Subaru was an excellent group to work with as I searched, researched and finally decided on my "new to me" car! Everyone at the dealership was friendly, even people I had no interaction with greeted me each time (I visited four different times all together!) and were smiling and seemed to genuinely enjoy their work. The process of narrowing down to the right vehicle and the sales process were easy as well - the Internet team (Chris Smith!) and Spence Bilbo in sales treated me well and with respect, answered all my questions and were patient as I wanted to know and understand the differences in the vehicles I considered. Traci Roberts was professional and courteous in wrapping up the final paperwork and helping to finish the sales transaction easily and in a friendly way. I recommend Tucson Subaru without hesitation. More

Great Experience !!!!! Best experience purchasing a vehicle. No pressure, very friendly, and super helpful. Went there to look at a car with my girlfriend and ended up purch Best experience purchasing a vehicle. No pressure, very friendly, and super helpful. Went there to look at a car with my girlfriend and ended up purchasing two vehicles. The experience was that great and they have a great selection of vehicles. Steve was very pleasant and very knowledgeable. Scott made sure that the vehicle was in great running conditions. Traci is funny and outgoing and made the process of signing and understanding all the paperwork very easy. More

Welcoming, patient,product knowledge. Easy Expierence. Mike was very helpful explaining our options for financing.He gave us several options in writing that helped us make the right decisi Easy Expierence. Mike was very helpful explaining our options for financing.He gave us several options in writing that helped us make the right decision for us. He also gave us the Forester options which again helped us make the right decision for our situation. Mike emailed us a video explaining the Homelink installation which made the process very easy. More

Amazing I drove all the way from Phoenix to Tucson simply because Tucson Subaru was far better than the dealerships in my area. Kevin Gribble made the experie I drove all the way from Phoenix to Tucson simply because Tucson Subaru was far better than the dealerships in my area. Kevin Gribble made the experience fast, easy and fun. More

Relaxed, pleasant, low-key experience After a frustrating experience in Peoria, with what we now consider a shady dealership, we decided to just look into Tucson Subaru to see what recent After a frustrating experience in Peoria, with what we now consider a shady dealership, we decided to just look into Tucson Subaru to see what recent 2017 Outbacks they listed online. As they say, "Timing is everything," and we found exactly what we wanted; a low mileage, fully loaded, 2017 Outback. The only problem was that it was Sunday, and this dealership isn't open on Sunday. I emailed anyhow to see if the car was still available, and lo and behold, I got an immediate answer from Kevin Gribble. After texting for a while, asking questions, getting answers, we knew this was the car for us. We basically bought this car sight unseen because Kevin was so forthcoming and this Subaru Dealership has such an excellent reputation. The deal was sealed the following morning, and we are thrilled. We bought a beautiful car, and we have so much confidence in this dealership. There was no pressure, the surroundings were calm and elegant...so very different from the previous dealership; just a completely opposite experience. We will recommend Tucson Dealership every chance we have, and especially Kevin and Louie Ascencio. Some of our friends may think we're on the Subaru payroll! More

Flex Purchase I immediately trusted Joe. We made the deal on the same day. This is a first for me. Feel like I got a good deal. Thank you I immediately trusted Joe. We made the deal on the same day. This is a first for me. Feel like I got a good deal. Thank you More

A great dealership! My wife and I enjoyed excellent customer service at Tucson Subaru. Our salesperson, Kevin Gribble, was very knowledgable, fair, patient and answered a My wife and I enjoyed excellent customer service at Tucson Subaru. Our salesperson, Kevin Gribble, was very knowledgable, fair, patient and answered all of our questions (and there were many!). Best of all, after sealing the deal with Curt McHenry in the finance department, we drove out with a terrific automobile, a 2016 Subaru Outback. We knew going in that it was the model we were looking for, but Kevin and Curt made it a seamless experience. More