Tucson Subaru

Buying a car PROBABLY THE BEST EXPERIENCE OF BUYING A CAR I HAVe ever had! The sales rep Spence was a great person to work with! I am sure would be glad to work PROBABLY THE BEST EXPERIENCE OF BUYING A CAR I HAVe ever had! The sales rep Spence was a great person to work with! I am sure would be glad to work with Spence again. More

Love Encore Delivery Darla knows the Subaru navigation and information systems on my Subaru better than the person in the service department I spoke with on day two of own Darla knows the Subaru navigation and information systems on my Subaru better than the person in the service department I spoke with on day two of ownership of my 2017 Legacy. She did not hesitate with answers to all my questions. If ever I'm in need of information about any electronics with my Legacy, she will be the one I seek correct answers from. It was a pleasure speaking with Darla. More

Fast, fun, and easy! Fantastic experience buying a car at Tucson Subaru! Kevin was awesome both before, during, and after the sale. He was very knowledgeable and had a gre Fantastic experience buying a car at Tucson Subaru! Kevin was awesome both before, during, and after the sale. He was very knowledgeable and had a great personality! He was also sympathetic of my rather immediate need for a new vehicle. The finance portion with Traci was a breeze as well (and she's super funny!). This was a pain free and fun buying experience. The personable staff made a very stressful situation easy and enjoyable. I would definitely recommend! More

Good Sales experience/ Great resolve of customer concerns The sales experience was to be expected. I walked out feeling like I got a fair deal (as fair as you can get from a dealership) and sales man was nice The sales experience was to be expected. I walked out feeling like I got a fair deal (as fair as you can get from a dealership) and sales man was nice enough. I am unsure about this dealerships policy on vehicle inspections but the one I purchased seem to have none. The vehicle needs an oil change, low coolant level, low brake fluid, and had a half of tank of gas. I have purchased only used vehicle and each one came with topped fluids and recent oil change until now. This of course makes me presume they do not inpect their used vehicle or maybe just their Subarus. If you don't know basic car maintenance I would be weary here. Next day, I adjusted my review less than a day later because that's how fast they acted resolving my concerns. I like to give them the benefit of the doubt and maybe more than likely the tech forgot to reset the oil change indicator light. But their response and willingness to resolve my matter was quick. I will be taking a long trip with my family and they stated they would do an entire inspection of my car and fill up my gas tank for free, before I go. No place of business is perfect, but Tucson Subaru resolve towards customer concerns is awesome. And that's were it counts. More

Effortless way to buy or lease a car This is the second Subaru we have leased from Subaru. This time is was a red Outback. We were entirely happy with our green Forester, but my husband This is the second Subaru we have leased from Subaru. This time is was a red Outback. We were entirely happy with our green Forester, but my husband wanted "more room." Once again Joe Micoletti showed us the new card and once I drove a new Outback--even though I hadn't intended to purchase a red car--we settled on leasing a 2017 red one. Actually, we had only intended to check prices and "look around." Joe made certain that our questions and concerns were answered and, as in the past, Louie Ascencio hustled our paperwork along. I can attest that the sales staff there is easy-going and friendly and my husband says the maintenance people and competent and professional, as well. We can certainly recommend them. And, oh yes, I have never heard of another dealer who provides you with roses when you strike a deal! More

Love Encore Delivery Darla was friendly, professional and very knowledgeable of the electronics and systems of my Outback. She was especially helpful for the features of Darla was friendly, professional and very knowledgeable of the electronics and systems of my Outback. She was especially helpful for the features of the navigation system and hands free voice features, which I had been slow to try. More

Best experience ever buying a car We came back to this dealership because the last experience was so good and we loved the car we bought. We came in and went to the same sales person. We came back to this dealership because the last experience was so good and we loved the car we bought. We came in and went to the same sales person. He didn't try to sell us things we didn't want, didn't try to sell us something more expensive then we wanted. We drove the car, loved it and bought it. The whole process was pleasant and professional. No lies or gimmicks. They were even able to help us with another matter from the previous car we bought. Next time we need a vehicle, we will be going there. More

New Forester to replace another Forester I worked with Kevin. His approach to selling cars was in-line with what I believe most customers want, a, non-pushy, soft spoken and informative overv I worked with Kevin. His approach to selling cars was in-line with what I believe most customers want, a, non-pushy, soft spoken and informative overview of options. The sales process was smooth and efficient. Thanks Kevin More

Came for a recall -- left with a new car Brought my 2010 Forester in for the airbag re-call. The service people were friendly and efficient. Munching on a cookie in the very nice waiting ar Brought my 2010 Forester in for the airbag re-call. The service people were friendly and efficient. Munching on a cookie in the very nice waiting area, I decided to look at a 2017 Forester. Just looking, I thought. A few hours later, I drove away with a new 2017 Forester. Gil made the entire buying experience easy and stress-free. He really knows the Forester. And Curt made the intricacies of buying a car in Arizona when you live in New Mexico straightforward. Thanks to all for satisfying experience. More

Pressure free, awesome car experience There was none of the sales pressure you normally get at a car dealership. Everyone was super nice. Great follow up on questions we had. I feel they w There was none of the sales pressure you normally get at a car dealership. Everyone was super nice. Great follow up on questions we had. I feel they were sincere with working on the deal of the vehicle we were interested in. I would highly recommend this dealership. More