
Universal Hyundai
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
Very knowledgeable on all aspects of the vehicle I wanted to purchase. Went the extra mile, in taking care of all of our needs. to purchase. Went the extra mile, in taking care of all of our needs. More
Everyone was good, nice and smooth. Hope the service department is as good as the showroom Hope the service department is as good as the showroom More
My daughter took care of everything for me. Finance Dept.was very helpful. This is about my 4th car either bought or leased from Universal, no perks? Finance Dept.was very helpful. This is about my 4th car either bought or leased from Universal, no perks? More
Universal Hyundai has been wonderful both times I have come in for a new car. Jacob McKinney was very helpful the first time. Chris Johnson was wonderful this most recent time I came in. Wonderful service come in for a new car. Jacob McKinney was very helpful the first time. Chris Johnson was wonderful this most recent time I came in. Wonderful service from both. Really appreciate the patience and time spent to help me find what I was looking for. More
Very helpful and honest. Great personalities with staff. Made car buying fun. This is our 4th car purchased from this location. Great personalities with staff. Made car buying fun. This is our 4th car purchased from this location. More
They are very good I like very Mach They are goog people Thanks for you people Thanks for you More
Marco our salesman was great but their Service after the sale is horrible along with the service department. My check engine light came on with only 4800 miles on my vehicle, I haven’t even gotten my first sale is horrible along with the service department. My check engine light came on with only 4800 miles on my vehicle, I haven’t even gotten my first oil change, and had to replace the thermostat. On top of that they couldn’t get me in to get it looked at for 3 weeks! I was supposed to drive my brand new $37,000.00 vehicle 3 weeks with the check engine light on? Marco arranged with the Service department to get it in the next week and when I took the day off of work to drop my car off at 8:00 AM they had no clue I was coming in. I left the car like they told me to and a service person named Juan was rude when he called me at 5:00PM that to let me know my car would not be fixed or looked at until the next day. He practically hung up on me when I expressed my dissatisfaction and did not even care. If I didn’t have the complimentary oil change and tire rotation I would not step foot in the dealership let alone get my vehicle serviced there or recommend anyone I know to purchase a vehicle at Universal. More
Jonathan and Carolina are the best ever met in my experience buying the car for my son… Carolina went the extra mile doing the best for us and makos are buying experience unforgettable……Thank you v experience buying the car for my son… Carolina went the extra mile doing the best for us and makos are buying experience unforgettable……Thank you very much I will recommend you guys to all my relatives and friends……Jonathan and Carolina should be an asset for universal Hyundai……I wish all the dealerships have amazing people like these guys….but this is almost impossible people like Jonatan Carolina are very hard to find…. Thanks much for everything Hugo G. More
Overall a very good experience. Everyone was very professional. I really do recommend this dealer to everyone. By the way my salesman name was Gilberto Everyone was very professional. I really do recommend this dealer to everyone. By the way my salesman name was Gilberto More
We visited with Jennifer during the day and returned that night and had some very helpful sales people and mangers help up select a car, the next day we awkwardly dealt with Jennifer again and the experience night and had some very helpful sales people and mangers help up select a car, the next day we awkwardly dealt with Jennifer again and the experience wasn’t as good as it was with the other sales person and manager More