Back

Universal Hyundai

Orlando, FL

4.5
4,245 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12801 South Orange Blossom Trail

Orlando, FL

32837

Directions

By Type

Showing 4,245 reviews

May 24, 2023

From start to finish the service here was first rate. Miguel works his tail off to provide a great experience, even coming in on his day off to help finish the deal. Also got a great price on a tremendou More

by JAYEDGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Resto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 21, 2023

Friendly, honest and very professional. I recommend his service to all interested in buying a new car. More

by Cyndy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miguel Resto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Universal Hyundai responded

Thank you so much for your excellent review, Cyndy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2023

The entire team is absolutely amazing! ! I have been getting cars here for 10 years and I don’t plan on ever switching. More

by casajoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhoda Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Gregory
May 21, 2023 -

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2023

Justin was a great help and so patient with us. He contacted me after we bought the car to make sure everything is to my liking. I love the car and thankful for the amazing service! Definitely reco More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Universal Hyundai responded

Thank you, Lisa, for the kind words for Justin, and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2023

A great service, there were politely, great job. Left with my car very happy. I recommend it 101%. Awesome. More

by PRINCESS87PR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alegre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congrats on your new vehicle! We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2023

They where really nice and helpful I been to a lot of dealerships and they where rude unhelpful, not like this one 👌🏼 More

by RIGOBERTOFIGUEROA6138
Recommend Dealer
Yes
Employees Worked With
Ericmelec Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericmelec Rivera
May 22, 2023 -

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2023

Our agent was very helpful and informative was a pleasure to work with and answered all the questions my wife and I had More

by BRAUEDWARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolina Reyes
May 21, 2023 -

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 19, 2023

Errol Gillette made the experience top notch. His style and friendly negations made it the best. I would recommend universal and Errol to anyone. I hope for a positive relationship over the yea More

by CSAMMAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie in finance
May 19, 2023 -

Universal Hyundai responded

Thank you, Charlie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Errol and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 19, 2023 -

CSAMMAR responded

Keep up the good. Work.

May 19, 2023

Eric was very professional kind and explained everything. I would recommend him to everyone i know. More

by snoopy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericmelec Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Universal Hyundai responded

It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 19, 2023

Excellent I had a very good and attentive service I left password very satisfied solved my situation More

by MAVELINO110@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Andre
May 21, 2023 -

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

...
66
...