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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
March 28, 2023
Great service from the VIP Manager Kesia that made my purchase fast and easy. She explained everything that the car contained and helped throughout the entire process. purchase fast and easy. She explained everything that the car contained and helped throughout the entire process. More
by LLLANESLOPEZ
Verified CustomerEmployees Worked With
Keith Priestley, Matt Sanchez, Kesia Rivera
March 24, 2023
Exceptional courtesy and knowledgeable. Will recommend to someone else. They went above and beyond to help me get a better financial deal. Thank you Will recommend to someone else. They went above and beyond to help me get a better financial deal. Thank you More
by MARITZAROSSY
Employees Worked With
Finance Manager Robert , Yadriel Morales
March 23, 2023
I have deal with hydiai for couple of years now I. Love the kindness and the workers they are great friendly and very well educated. Love ceaser great person and well manner. Very great sales person. Love the kindness and the workers they are great friendly and very well educated. Love ceaser great person and well manner. Very great sales person.. I will always recommend him. Keep up the good job. More
by SAMMY2547
Employees Worked With
March 23, 2023
Everyone was super knowledgeable, patient and wonderful to work with!!! I will refer them to anyone looking for a car!!! to work with!!! I will refer them to anyone looking for a car!!! More
by ADESOUZA02
March 20, 2023
I enjoyed the help that Justin Salazar afforded my family. He is very knowledgeable about everything Hyundai.and made the selection and purchase a breeze. He went out of his way to attend our auto nee family. He is very knowledgeable about everything Hyundai.and made the selection and purchase a breeze. He went out of his way to attend our auto needs. I ended up buying two beautiful autos that he demonstrated to my daughter and I. More
by DR.SANCHEZ
Employees Worked With
March 19, 2023
Very nice dealership. Nick was very informative and the management team communicated in a professional manner. Nick was very informative and the management team communicated in a professional manner. More
by MOSSSPORT22
March 19, 2023
As always universal Hyundai treated me & husband like family. Michael went above and beyond understanding! family. Michael went above and beyond understanding! More
by ILEANA HERNANDEZ
March 19, 2023
The dealership is clean, spacious and welcoming. I was offered a water and a seat. I did not feel pressured or cajoled to make a decision I was offered a water and a seat. I did not feel pressured or cajoled to make a decision More
by AJAYCFE
