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Universal Hyundai
Orlando, FL
4,250 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,250 reviews
February 17, 2023
it is a good dealership and the process was not too complicated. Everything is clean and i was offered a chicken sandwich. Two thumbs up complicated. Everything is clean and i was offered a chicken sandwich. Two thumbs up More
by GEORGESANANDRES4593
Verified Customer
February 11, 2023
I had an excellent experience at this dealer. Amazing employees, very well with their customers. Amazing employees, very well with their customers. More
by SARAGONZALEZ69
Employees Worked With
February 11, 2023
The sales rep was friendly patience and honest about the sales. Excellent job.love the experience sales. Excellent job.love the experience More
by FSOUFFRANT
February 07, 2023
Hi! Thanks for working with Me and getting me approved for the car I wanted! I love the color and it gets great gas mileage! Thanks for working with Me and getting me approved for the car I wanted! I love the color and it gets great gas mileage! More
by PATRICKPBOHN
Employees Worked With
Other Employees :
Jacob Mckinney, Andrew Terry
February 05, 2023
Andrew did a lot of work making us happy. He did a lot of running around He did a lot of running around More
by annpatt
February 05, 2023
This dealership is filled with nothing but con artists. They completely took advantage of me in my situation. I explained to them that my children and I were victims of physical and sexual violence and wer They completely took advantage of me in my situation. I explained to them that my children and I were victims of physical and sexual violence and were on the run. I had a newborn baby with me, and my 9 year old disabled daughter. After going back and forth with vehicles. I decided to get the 2018 Nissan Murano. First of all the vehicle is only valued at 18k. The dealership had it listed for 24k. Online at 22k. After going back and forth we agreed on 21k which is already 3k over market value. But I needed a reliable car and I had to leave with a vehicle. At this point my kids had been at the dealership for about 6 hours which is difficult for any kid. So I am on the phone trying to get insurance, back and forth with different companies, my mother etc. I go in to sign my papers as I’m feeding my son, my daughters blood sugar is low, and I’m one a 3 way conversation with my mother and insurance company-the price of the vehicle magically goes up from 21k-26k. HOW THE xxxx do you guys think it’s okay to do this to anyone. 26k for a 2018 Murano!!! I know you probably won’t even read this, and could care less about anyones experience. But you ALL should be ashamed for taking advantage of the fact that I had 40 things going on. The man never even showed me what I was singing! Yes this is my fault. Had I not had my kids and a million things going on this never would of happened. But I’d like you to put yourself in my shoes. 2 kids, no money, no home, no food. Literally buying a car big enough for my family to sleep in. So thanks Universal Hyundai for being a dealership full of skum xxxxxxxxxx. Who instead of trying to help me out. Decided to xxxx me over. More
by Brittany
Employees Worked With
February 03, 2023
Jennifer Cacciola was great she didn't quit on me until she found me the best car for me, I recommend her highly. she found me the best car for me, I recommend her highly. More
by SPOTTER1191
Employees Worked With
February 01, 2023
Helped us find exactly what we needed at a reasonable price. Everyone was extremely helpful. Thank you price. Everyone was extremely helpful. Thank you More
by FLUCINDA1
