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Universal Hyundai

Orlando, FL

4.5
4,250 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,250 reviews

August 26, 2022

Johnathan and Jan were excellent to work with. They made the process simple and easy. More

by Jstgc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janlique Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Weidner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Universal Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 26, 2022

They are very helpful and polite. Anytime I need extra help they are there for you More

by MOOVOGEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Universal Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 25, 2022

The salesman was very professional and courteous. They treated us like VIP. I will recommend Mustapha to all my friends and family. More

by CARLOS66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Redford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustapha Bernannou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mustapha delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 21, 2022

The dealership was very friendly and it took no time for a saleswoman to assist me and my family. More

by MISSCHELLEYCHELLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 21, 2022

The Sales manager Daren was very helpful and very knowledgeable about the car warranty I give him 100% More

by PRINCESACANCEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
darrin diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Aug 22, 2022 -

PRINCESACANCEL responded

I will recommend This dealership to any of my colleagues and also to Alexis Ramos Alias BadBunny 😁 his personalities, and carisma and excellent is amazing. how he approach and treated the costumer is excellent .. (you don’t close a sale you open a relationship - if you want to Build a long term Successful ENTERPRISE. 🙏🏻

August 18, 2022

Our salespeople were Jackie and Carlos and they couldn’t have been nicer or more responsive. They even delivered the car to me! If you go to universal Hyundai on obt, ask for them. They will treat you righ More

by CWALTERTEACHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramces Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Rivera
Aug 19, 2022 -

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 14, 2022

Professionals at all time. Made sure I was getting a vehicle that I would be happy with. Answered all questions thst I had. More

by MARVIN.JOHNSON2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Universal Hyundai responded

Thank you, Marvin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 13, 2022

They are very friendly and try their best to keep you happy and very little pressure More

by PETEVH26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Narvaez
Aug 15, 2022 -

Universal Hyundai responded

Thank you for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 12, 2022

The gentleman, Mr. Gillette, who helped me with finding the perfect car was awesome. Everything went very smoothly and I appreciate everything he did for me. More

by Lori Kirkland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errol Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 10, 2022

Jason é um excelente vendedor! Tive muita sorte em ser atendido por. Muito gentil e competente! More

by mauricio coraini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sanchez
Aug 11, 2022 -

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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