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Universal Mitsubishi

Sherman Oaks, CA

4.9
1,849 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,849 reviews

October 05, 2018

They go out of their way to help you! Paul and his staff took great care of me and went out of their way to help me. He even had to deal with my insurance and it was no trouble at all. Tha More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

Great Service & an awesome Service Manager The service Manager named Paul is by far the best service Manager I have encountered. He is always pleasant to talk to, very processional but most of More

by africk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

Best Service Always !!! Paul always Does the Best for his Customers !!! I wish all other Dealers i deal with had a Paul ! i think my car will RUN for ever thannks to paul ! More

by JULIOCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

Great Service Quick, timely and professional. Highly Recommend. Brought car in early, they took me in and quickly serviced in earlier than I had been promised. B More

by rob.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2018

Universal Mitsubishi Service Department is amazing, I mean Paul and Armen, but Carlos in Sales department is awful and has attitude with customers. More

by ED KH PHOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2018

Amazingly Communicative and Thorough They were able to quickly repair the recall on my vehicle and kept me updated with helpful updates. Even washed the exterior. Great service and would More

by Xestrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2018

Great service! Great experienced taking my Mitsubishi Outlander!! Dennis was very helpful and attentive!!! I strongly recommend Dennis Vaca. It did not took long fo More

by COLORADOANC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
October 01, 2018

AC Vents Work was done well. They were able to replace what was needed for the car quickly. I was asked to bring the car in if any issues with the AC. More

by DAVESAGUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2018

Awesome experience JC and Bobby with the whole team were awesome they made our buying experience soo pleasant considering it was already late at night. They patiently li More

by bongc9128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2018

Paul Tokatlyan saves the day. The service team currently working under Paul Tokatlyan has been servicing my vehicle since it was purchased new at Glendale Mitsubishi in 2009. Pa More

by LOBSTER19811
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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