Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Finally plastic cover sheet on seat, handle and number card were there you didn't clean it out. But thank you for the service and so kind. Thank you. card were there you didn't clean it out. But thank you for the service and so kind. Thank you. More
I enjoyed the buying process with this dealership - I felt that Zakk was up front about everything from the very start of walking into the dealership. He answered all of my questions directly and simply felt that Zakk was up front about everything from the very start of walking into the dealership. He answered all of my questions directly and simply without trying to beat around the bush or “selling” anything More
Great customer service, we had a lot of questions and were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and know were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and knowledgeable I had a great experience. I highly recommend you get in contact with them today! Oh, most importantly my new car is AWESOME! More
Nece team works there Paul and Armen were very helpful I got multiple texts with the updates on progress I got multiple texts with the updates on progress More
So glad to find wonderful people at this dealership! I purchased my used car elsewhere and really wasn’t expecting much help or concern upon driving in to get an explanation for “service engineer soon I purchased my used car elsewhere and really wasn’t expecting much help or concern upon driving in to get an explanation for “service engineer soon” light. Drove in on a crowded morning and was greeted by very friendly, smiling, soft spoken, un-rushed and totally professional Armen. I was kind of expecting “no appointment =go away “! Quite the opposite! I was reassured that ASAP that same day I could at least find out the cause of the dreaded, scary “service light”. Such efficient service!! I left at the end of the day with a replaced Oxygen Sensor and a bill for ZERO $ ; covered by m Manufacturer’s Warranty ! AMAZING and UNEXPECTED servic!! I had planned on installing Fog Lights on my new/used car an had totally planned on doing that though an independent mechanic! Because of the excellent service received on my first emergency visit I decided to check out having this done by Universal— I decided to have the work done by the dealership and I am so glad I made that choice == same friendly, efficient, professional service— a job well done, no problems, no delays & no excuses!! Just the same EXCELLENT service— this time provided by service consultant Paul! What a pleasure! This dealership is a pleasure— from 1st drive in emergency experience, all the way through paying the bill for my up-graded optional equipment! Neat, clean, friendly & efficient fro 1st greeting, all the way down to the friendly, cheerful worker who was tidying up the waiting area & emptying trash cans , as well as friendly service from the office help at final check out and bill pay! Just THE very best! More
Good knowledge and Service. Paul knows what my auto needs before I know what is wrong Paul knows what my auto needs before I know what is wrong More
Thank you Mitsubishi service department. Your work was great and fast. It was a pleasure doing business with you. Keep up the good work. Your work was great and fast. It was a pleasure doing business with you. Keep up the good work. More
What a fantastic experience from start to finish! I absolutely recommend this place to everyone. The service was incredible. Everyone I interacted with was so helpful, friendly, and went above and I absolutely recommend this place to everyone. The service was incredible. Everyone I interacted with was so helpful, friendly, and went above and beyond to ensure I had a great experience. It's clear that the entire team is dedicated to providing top-notch customer care. From the initial contact to the final service, everything was handled with professionalism and a positive attitude. It's rare to find a business that excels in every area, but this one truly does. I will definitely be returning and will be recommending this place to all my friends and family. A well-deserved five stars More
I love this dealership so much! I have been coming here already 11 years! My go to salesperson is JC, and the manger is Tiki, they always give me the best customer service, thank yo I have been coming here already 11 years! My go to salesperson is JC, and the manger is Tiki, they always give me the best customer service, thank you Universal Mitsubishi! More














