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Universal Mitsubishi
Sherman Oaks, CA
2,065 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,065 reviews
March 24, 2025
I really liked the fact that there was no pressure in the negotiation, JC and his Manager were both friendly and knowledgeable. Pleased with our new vehicle negotiation, JC and his Manager were both friendly and knowledgeable. Pleased with our new vehicle More
by e.freire
Verified CustomerEmployees Worked With
March 24, 2025
paul and everyone else at the dealer were great to deal with and wil go again with and wil go again More
by 4legz20toez
Employees Worked With
Other Employees :
sam
March 23, 2025
Was quick, professional and completed in a timely manner. Recommendations made to keep my vehicle running great. Recommendations made to keep my vehicle running great. More
by FJSUASTEGUI
Employees Worked With
March 21, 2025
Very efficient and my used car was in excellent condition, so much better then I was expecting. Can't wait till I'm in need of a new car...I'll buy a car from them again, and so should you! condition, so much better then I was expecting. Can't wait till I'm in need of a new car...I'll buy a car from them again, and so should you! More
by AJ
March 21, 2025
PAUL did a great job as well as the whole team and fixing my Mitsubishi Lancer from 2013. They did an excellent job in identifying the problem and fixing it within a day. He even rented me a car so that I wo my Mitsubishi Lancer from 2013. They did an excellent job in identifying the problem and fixing it within a day. He even rented me a car so that I wouldn’t be stranded. Excellent service, although the price of the fix was quite high. More
by delmonteguitar
Employees Worked With
March 14, 2025
Very helpful and available as I needed. Walked me through the vehicle’s settings and information. Walked me through the vehicle’s settings and information. More
by MUZICMAKER
March 14, 2025
Paul and Armen are so helpful and are knowledgeable on their work. Very professional. I highly recommend this dealership. their work. Very professional. I highly recommend this dealership. More
by Outlander PHEV
March 13, 2025
Nice experience with helpful people. Probably the most straightforward buying process I have ever been through. Probably the most straightforward buying process I have ever been through. More
by CJS
Employees Worked With
Other Employees :
Stewart
March 12, 2025
Great customer service! Armen and his team always check any possible issue of my car. Armen and his team always check any possible issue of my car. More
by OSCAR.ENRIQUEZ.JR
