Ventura Toyota

Attention to detail and a personalized touch. We arrived to the Ventura Toyota without a clear choice of vehicle, only with a sense that we wanted a Toyota. Efrain was able to walk us through seve We arrived to the Ventura Toyota without a clear choice of vehicle, only with a sense that we wanted a Toyota. Efrain was able to walk us through several choices and was knowledgeable and gave us plenty of his time. We went through several choices of car and was able to test drive a few before making my choice, Efrain was calm and ensured we had all the information available and got us a great deal. Would recommend Efrain to anyone who is not sure what they need and only needs more info and a gentle 'push'. When we bought the car Efrain got it washed and filled the tank, an extra personalized care to sweeten the deal. Thank you! More

Excellent service He is not only the best sale man I’ve ever know but he is the best person ever. I was my first time buying a car and I was really scared but he made t He is not only the best sale man I’ve ever know but he is the best person ever. I was my first time buying a car and I was really scared but he made the whole process as simple and very professional that made me feel more relax and comfortable. Thank you More

Great This is my second time to this dealership. I would like to say Ventura Toyota gave me a great customer service and a great car. I cannot ask for more. This is my second time to this dealership. I would like to say Ventura Toyota gave me a great customer service and a great car. I cannot ask for more. This place can make your dream come true and for sure they will not let you leave this place without giving you a set of keys to your new car! More

Excellent all around service! From the moment I walk onto the dealership lot I was greeted and provided with outstanding customer service! This was by far the best car buying exper From the moment I walk onto the dealership lot I was greeted and provided with outstanding customer service! This was by far the best car buying experience I’ve had. It didn’t take long to drive off with the vehicle I wanted. Thank you, Ventura Toyota! More

Service Dept. Staff The whole staffs in the Ventura Toyota Service are the best in what they do. Scott R. is extremely easy to talk to and funny. I don't feel uncomfort The whole staffs in the Ventura Toyota Service are the best in what they do. Scott R. is extremely easy to talk to and funny. I don't feel uncomfortable when I take my car in for service. More

Friendly, Caring, Knowledgeable Staff I first came to this dealership for the service department with my Ford. I was very unhappy with the surrounding Ford service departments and a frien I first came to this dealership for the service department with my Ford. I was very unhappy with the surrounding Ford service departments and a friend who owns a collision center recommended Ventura Toyota Service Department. Jason Rail was my service advisor for years and now Scott Robles and Kevin Hurlic take care of all of my vehicle maintenance and service. I recently purchased my new vehicle from this dealership and could not have asked for a kinder staff to assist me through this process. Luis Martinez, I thank you for everything you did for me. You are truly one in a million. You truly paid attention to all of my concerns and every detail during my transaction. I would recommend you to all of my family and friends. From management, to the sales and especially the service department Ventura Toyota truly cares about each customer they service. Thank you for everything, RLM More

Excellent Service I brought my car in for inspection/repair and had excellent customer service from Carlo. I had two issues, an odor when using the AC and abnormal nois I brought my car in for inspection/repair and had excellent customer service from Carlo. I had two issues, an odor when using the AC and abnormal noise/binding when shifting. Carlo educated me on certain aspects of using the cooling system to eliminate odors and took the car in for inspection of the shifter. The technician determined the shift assembly had failed, the part was ordered, and I was called when the part arrived. Carlo was not available when I brought the car in for repair so another service representative assisted me, Jennifer. She had reviewed the record that Carlo had generated prior to my arrival so was prepared. Jen provided excellent service; the repair was completed and my car is performing much better. Jen assisted me with a second issue regarding a question I had about an HVAC filter for my car. She went the extra mile to consult the service manager, Kevin, who was excellent in handling this problem. Thanks to Carlo, Jen, Kevin, and service technician Michael, for a five star customer experience in the service department. More

Great help and wonderful staff We are so very happy with our purchase. We got everything we were looking for in a car and the price...staff was great! And friendly!!!the finance gu We are so very happy with our purchase. We got everything we were looking for in a car and the price...staff was great! And friendly!!!the finance guy... the manager... thanxxx thank you Michael Levine for your Helping us out!!!... More