Back

Vera Cadillac

Pembroke Pines, FL

4.8
3,650 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
Contact Dealership

300 South University Drive

Pembroke Pines, FL

33025

Directions

By Type

Showing 3,650 reviews

August 03, 2021

Wonderful experience with sales person Eduardo Cros. Very accommodating and pleasent experience. Customer service is key. Thank you for your help on our new purchase! More

by ncolo007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
Aug 04, 2021 -

Vera Cadillac responded

Congratulations on your new vehicle purchase and thank you for the recommendation. Take care and we'll see you next time.

August 03, 2021

Love the professionalism and the promptness of the service. Also that I was able to get back home and picked up with ease. Thank you. More

by HPC37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Back
Aug 04, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We take pride in making the vehicle service process as easy for you as possible and love hearing how our service makes a difference in our customers lives. Take care and we'll see you next time.

August 03, 2021

From the time you schedule you vehicle service till the time your service is complete, You will experience world class customer service and a professional, friendly and professional staff. They also offer More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Aug 04, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation for the Vera Difference! Have a great rest of your week.

August 03, 2021

excellent attention and professionalism in carrying out the work, You will see Cadillac gives us the ability to do business with respect and ease, the attention and speed in the completion of the work is v More

by arturod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad and Carlos Caballero
Aug 04, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We hope you enjoy your new vehicle and look forward to seeing you back at Vera for your first oil change.

August 01, 2021

The service was good. But I was charged a rental fee for the loaner car, and the first one had a safety issue.. the tires were showing the wear wire. More

by cbear87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
Aug 02, 2021 -

Vera Cadillac responded

Thank you for informing us of the issue you experienced with your rental. We would like to follow up with you to get your feedback on your overall experience with our service department and your rental vehicle. Please don’t hesitate to call our Service and Body Shop Director, Gustavo Rodriguez at 954-517-7841. He’s looking forward to speaking with you.

July 31, 2021

Just very happy with my service advisor , he made sure everything was done same day in a timely manner. Chris always kept me updated by texting me and he also provided a ride for me to get to work and als More

by ROD59ESPINOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Veja
Aug 02, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We take pride in our level of customer service and love hearing how we positively impact our customers. Take care and have a great week.

July 30, 2021

Mikell provide it good service and even wash my suv since no one was available to do it. Mr. Leo Pena the service manager addressed in a very professional way step by step few issues I had in my last Servic More

by DJMAC975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell
Aug 02, 2021 -

Vera Cadillac responded

Thank you for the glowing recommendation! We love hearing from satisfied customers and hope we look forward to seeing you back at Vera for your next service.

July 30, 2021

My service experience as always was great! Excellent service with skilled professional Service Representatives. Keep up the good work! Giovanni truly cares about his customers More

by dt325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Vera Cadillac responded

Thank you so much for the 5-star review and your recommendation! We're glad we can make a difference and leave customers satisfied like yourself. Take care and have a great weekend.

July 30, 2021

Best service ever! Fast respond, friendly, caring, knowledgeable and helpful. Eric tellechea really is the best. In the end of all my service my car is always clean. Would recommend Eric to everyone More

by yasmin2109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric tellechea, Andy Russell
Aug 02, 2021 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation. We love hearing from customers like you. Take care and we’ll see next time.

July 29, 2021

My service rep Giovanni has always treated us with great customer service.He is always courteous and shows interest with our concerns. Thank You Giovanni More

by TOMETUNES52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Jul 30, 2021 -

Vera Cadillac responded

Thank you so much for the great review and your recommendation. Thank you as well for your continued business, we're glad we make a difference, for you.

...
320
...