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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews
Call Service Center (844) 517-0823

2,813 Reviews of Vera Cadillac - Service Center

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August 25, 2024

Great customer service everyone very professional. They even gave me a nice loaner to drive. More

by Buyer leasee
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric was very helpful service department great customer service.
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Aug 25, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 24, 2024

My car play still does not work which is very frustrating. But other than that it’s ok More

by DOCRX2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 25, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

August 24, 2024

Leo= Legend Gus= Legendario Richard= Legendary When you can leave a genuine comment for three guys who always genuinely have my back= PRICELESS. Richard’s Vera Cadillac Service Center, ha More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Vera Cadillac responded

Hi Robert: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 23, 2024

Thank you Eric Tellechea for always being an awesome person. You have always great me a smile and makes me feel valuable and important. You also explained everything and let me know what is most importa More

by effectiveproperty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
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Aug 24, 2024 -

Vera Cadillac responded

We are very happy to hear that Eric provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 22, 2024

Excelente la experiencia amable muy profesional atento una comunicación cordial atento preocupado por hacer sentir bien al cliente More

by m.amor0259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Ceballos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baho Agbas
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Aug 22, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 22, 2024

The best service, I received the experience of do the car services in short time .They have excelent customer service and all his agents are extremely good and efficient. More

by katiachirino88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

August 22, 2024

Gio provides great service, I would highly recommend utilizing Vera for service on your car More

by Gregoryromanelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Aug 22, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us, Gregory. We work hard to make sure our guests have an exceptional experience. We will share your comments with Giovanni, and we look forward to working with you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 22, 2024

Excellent service! Great availability. Addressed all my concerns quickly and effectively. Very nice people in all departments. More

by bfern15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Exceptional attention to detail and the level of service is bar none the best I've received ever. Mr Eduardo Cros was very thorough during my vehicle search process and had great communication. Ulisys at th More

by Juan C Aleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Vera Cadillac responded

Thank you, Juan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Amazing Place they treated me like family and made me feel welcomed and also their service and personnel top of the line. A dealer to Trust for sure More

by Maitee2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crato
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Aug 21, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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