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W&L Subaru

Northumberland, PA

4.8
4,374 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,374 reviews

February 26, 2020

Mixed Review Something needs to be fixed with the people entering service appointments. When I called, I specifically requested that my front fog light needs repl More

by jpdelbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 27, 2020 -

W&L Subaru responded

Thank you for the feedback. I apologize for the mixup, and I'm very glad we were able to resolve that for you with the complimentary bulb replacement. I noticed that our service system has 3 duplicate records for you as well. I'm not sure if that helped cause the mixup, but I will merge those together for you, just in case. If you need anything else, just let us know!

February 26, 2020

Wonderful customer service! Easiest car buying experience! Great people to work with, low pressure and hassle buying! Will never buy anywhere else! Their service department does a fabulous job as More

by troutman01
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Feb 27, 2020 -

W&L Subaru responded

Thanks so much! We really appreciate it!

February 25, 2020

Dale,our sales rep was knowledgeable. He took into consideration our needs and worked with that. He was very patient and we very much appreciated his kindness. More

by joanne.moyer
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Feb 25, 2020 -

W&L Subaru responded

Thanks for the review! I will let Dale know about your kind words!

February 25, 2020

This was my first time purchasing a car and everyone that worked with us was extremely helpful and understanding. The whole experience was great overall. More

by 13schaefer.jacquelyn
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela McCormick, Shaunda Zeigler
Feb 25, 2020 -

W&L Subaru responded

Thanks Jacquelyn! We are glad you enjoyed your first purchase here!

February 25, 2020

Excellent service from every employee I came in contact with! They really go above and beyond to make sure you are satisfied with your purchase! More

by benscicchitano
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Feb 25, 2020 -

W&L Subaru responded

Thanks so much for taking the time to post this! If you need anything else, just let us know!

February 25, 2020

Good/better/excellent My deafness has not been a problem when dealing with the employees of this Subaru dealership. Service has changed in the past 55 years to become trul More

by caneman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac
Feb 25, 2020 -

W&L Subaru responded

It is always our pleasure helping you! Thanks for the review!

February 25, 2020

Top Of The Line W&L Subaru is top of the line for sales and service. A really first class operation. I have never been treated as well anywhere else in my 72 years. More

by kak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther Metzger
Feb 26, 2020 -

W&L Subaru responded

Thanks, we really appreciate the feedback! See you next time!

February 25, 2020

Car was picked up and dropped off on time andall Car was picked up and dropped off on time and all requested services were performed. Staff persons I had contact with were courteous and profess More

by Avid
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo, Kris Little
Feb 25, 2020 -

W&L Subaru responded

Thank you! Have a great day!

February 24, 2020

We came to get our 2015 Outback serviced, but had to look around. Dale talked to us about new car, and was able to come up with the right payment for us, this is first new car I've ever had. Great car, staff More

by lustew55
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

W&L Subaru responded

Thanks! We are so glad we could help!

February 24, 2020

W & L is the best! I haven't had such a positive experience at a car dealership in all my life...and that's saying something as I'm almost 80 and have dealt with many dealerships over the years. More

by edwards2
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick who help with tech familiarization. , Shaunda Zeigler
Feb 24, 2020 -

W&L Subaru responded

Thank you so much! We really appreciate it!

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