W&L Subaru

Friendly and helpful to allow me to make the most informed decision of my newly purchased vehicle. Becky Kline did not push me to buy. I knew what I wanted and she added to allow me to make the most informed decision of my newly purchased vehicle. Becky Kline did not push me to buy. I knew what I wanted and she added her experience to allow me to make an informed decision. More

The best Dealership I’ve ever encountered. I have been very pleased with W&L. I’ve had a couple issues with the used car I purchased from them and they have met me full-on every time; even tho I have been very pleased with W&L. I’ve had a couple issues with the used car I purchased from them and they have met me full-on every time; even though it was either outside of the initial warranty they gave for the car, or wasn’t included in it at all. The management I’ve worked with are of the highest caliber. Can’t say enough about theIr kindness and professionalism.. Thank you Mike, Greg and Roy; I am very grateful. Also, a shout-out to Andy who I have not met, but was Instrumental in getting a repair done for me that the extended warranty company initially denied my claim for. Thank you sir I too am grateful for you making that happen. Also, last but definitely not least, is Isaac in service. One of the friendliest guys you’ll find, and is an unequivocal boon to the Service Department at W&L Subaru. Thus, I can’t see myself shopping anywhere else for a new or used.vehicle, nor will I take my vehicles anywhere else for service. More

New Outback I was greeted and assisted right away upon entering the WL Subaru Dealership. The salesperson, Angela, was professional and knowledgeable. The deale I was greeted and assisted right away upon entering the WL Subaru Dealership. The salesperson, Angela, was professional and knowledgeable. The dealership was clean and comfortable. More

Just a pleasure dealing with these folks. No BS, straight forward, honest people to deal with from start to finish. Knowing what I wanted, a few texts, emails and phone calls and car was read No BS, straight forward, honest people to deal with from start to finish. Knowing what I wanted, a few texts, emails and phone calls and car was ready when I arrived. Could not have been easier. More

Great people, great service Staff (salespersons and service members) are always helpful and friendly. There are always applicable coupons available for service and maintenance wh Staff (salespersons and service members) are always helpful and friendly. There are always applicable coupons available for service and maintenance which helps me come back. More

State Inspection Inspection went off without a hitch. Steering and tires/wheels were checked, and the tech found that the tire pressure was not correct, and there was Inspection went off without a hitch. Steering and tires/wheels were checked, and the tech found that the tire pressure was not correct, and there was some outer wear. So they rotated the tires and did the balancing also. I haven't had any problem since. Thanks. More

Excellent Customer Service I had an 8 am appointment on 11/9 for service, tire rotation and inspection. I was told the appointment would take 1-1 1/2 hrs. I called at 10 am an I had an 8 am appointment on 11/9 for service, tire rotation and inspection. I was told the appointment would take 1-1 1/2 hrs. I called at 10 am and was told they hadn’t had a chance to get my car in yet. I had a few errands to run and asked about getting a loaner. The response was of course stop by and we will have one ready for you. I got there within 5 minutes and sure enough the loaner was there and waiting. It’s service like this that will keep us as loyal customers and we will recommend W&L to our friends and family! More

Great experience I had a very great experience working with Kim. She helped me with everything I needed to get the car I wanted. Everybody was polite and helpful. I had a very great experience working with Kim. She helped me with everything I needed to get the car I wanted. Everybody was polite and helpful. More

Fantastic! W&L Subaru is full of amazing people ready to help you get into your perfect car. Everyone, from the time I got there to the time I was settled in my W&L Subaru is full of amazing people ready to help you get into your perfect car. Everyone, from the time I got there to the time I was settled in my new Ascent, was absolutely fantastic! Polite, professional, and caring are the top three words I would use to describe the employees who worked with me at W&L. I was very nervous about buying a new car. It's a big investment and not one to be taken lightly. I didn't want anyone to tell me what I wanted or needed. I had already done my research before test driving. I only wanted them to educate me further so I could make my own decision. And that's exactly what they did. Not a single person was pushy. They made logical suggestions to get me the best car for my needs without all the extras I didn't need. They also made sure I knew how to use all of the features of my new car before I drove off the lot. I was given the contact information of everyone I worked with so that I can ask them directly should I need I further help. It was an incredible experience compared to my past car-buying ventures. More

Pleased with service The body shop did a great job on my car after I had an encounter with a deer. My car looks good as new, thanks! The body shop did a great job on my car after I had an encounter with a deer. My car looks good as new, thanks! More