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W&L Subaru

Northumberland, PA

4.8
4,349 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,349 reviews

August 07, 2019

Great experience Super easy to make an appointment online for recall service. Greeted with a smile as we exited our car & led to a comfortable waiting room which was w More

by drynry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not certain of the name of the person we dealt with.
August 06, 2019

Fair negotiations - very responsive to post sales questions Sales person was very personable and knowledgeable about the car we purchased. Was very responsive to follow up questions after the sale. It was defi More

by jimferg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Delosier
Aug 07, 2019 -

W&L Subaru responded

We are so grateful you made the trip to see us! Thank you, and have a great day!

August 06, 2019

Very Helpful and Easy Everyone I came into contact with was very nice and helped me every step of the way. The process was fast I had my son with me and they had a nice pla More

by jasmined11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

W&L Subaru responded

Thank you for the great review! We are very proud of our kids room and we are glad you and your son enjoyed it!

August 06, 2019

Used car buying made easy Our salesman, Mike, was friendly and made the experience very pleasant. He explained everything in just the right detail. Robert was very helpful expl More

by geehoss59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

W&L Subaru responded

Thank you so much for posting this review! We look forward to helping you with your fifth Subaru!

August 06, 2019

Quick and efficient Went in for an oil change and tire rotation. While there they also fixed a recall item with the radio software. They were very efficient and it only t More

by rsautner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Aug 06, 2019 -

W&L Subaru responded

Thank you for the feedback and the 5-star review!

August 06, 2019

Super helpful and vey friendly The people at W&L went above and beyond to assist me in any way they could and they did it with a smile the whole time. It’s hard to find people that More

by sam13082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

W&L Subaru responded

We really appreciate the feedback, and we look forward to your next visit!

August 06, 2019

Great team! With lots of options for service, this team is strong enough to make me drive past several other logical choices. No nonsense, friendly, professional More

by councill.reuben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Eister, Kris Little
Aug 06, 2019 -

W&L Subaru responded

We are very pleased that you have such consistently good experiences in service! Thanks!

August 06, 2019

Repeat customer Very courteous people, nice waiting area. Like being able to drive into building and not have to deal with hot weather outside. Came in to replace More

by icc.sw.moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kris Little, Phil Rizzo
Aug 07, 2019 -

W&L Subaru responded

Thank you for the review! We apologize for the scratched piece, but I'm glad we are able to make it right for you.

August 02, 2019

Very good service I found the service @W&L to be very professional and thorough. Kim was friendly and helpful throughout the car buying process, I would recommend this More

by reyost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Kim Rorke
Aug 02, 2019 -

W&L Subaru responded

Thank you so much for posting this! Kim does a great job, for sure!

August 02, 2019

Relaxed buying experience I was scheduled to test drive a certain vehicle but changed my mind about that vehicle at the last minute. No problem and no pressure from Kim Rorke. More

by suneday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy, Kim Rorke
Aug 02, 2019 -

W&L Subaru responded

Thank you so much! Kim is definitely a great saleswoman, and I will let her know of your kind words! Have a great day!

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